Lucas Burns
Hazlet
Summary
Dynamic professional with a proven track record at Lidl US, enhancing customer satisfaction through effective issue resolution and strategic engagement. Skilled in customer service and inventory management, I foster strong relationships and streamline processes, ensuring optimal operations. Committed to excellence, I leverage attention to detail and a flexible schedule to drive results.
Overview
6
6
years of professional experience
Work History
Associate
Lidl US
Hazlet, NJ
10.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Taekwondo Instructor
Black Belt America
Hazlet
06.2019 - 09.2023
- Fostered strong relationships with parents and guardians to encourage open communication regarding student progress.
- Supported students'' participation in competitions, providing guidance on strategy development, mental preparation techniques, and sportsmanship principles.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
Education
High School Diploma -
Raritan High School
Hazlet, NJ06-2023
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Cash handling
- Customer engagement
- Flexible schedule
Timeline
Associate
Lidl US
10.2023 - Current
Taekwondo Instructor
Black Belt America
06.2019 - 09.2023
High School Diploma -
Raritan High School
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