Lucas Castillo
Los Angeles,CA
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Coffee Barista
Starbucks
Los Angeles, CA
08.2021 - Current
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
Retail Sales Associate
H&M Group
Glendale, CA
03.2021 - 07.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
RMA Department Assistant
Vantage LED, Inc.
Corona, CA
06.2019 - 08.2019
- Tested returned parts and documented repair status
- Prepared parts for new LED display orders processing through production.
- Maintained equipment room.
- Helped provide data for product quality improvements.
Education
Associate of Arts - General Studies
Pasadena City College
Pasadena, CA10.2022
High School Diploma - General Studies/Environmental Studies
LLESAT High School
City Of Los Angeles05.2019
Skills
- Store Opening and Closing
- Customer Service Focused
- Teamwork and Collaboration
- Adaptable and Flexible
Timeline
Coffee Barista
Starbucks
08.2021 - Current
Retail Sales Associate
H&M Group
03.2021 - 07.2021
RMA Department Assistant
Vantage LED, Inc.
06.2019 - 08.2019
Associate of Arts - General Studies
Pasadena City College
High School Diploma - General Studies/Environmental Studies
LLESAT High School