Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Maintenance Assistance Manager
Maintenance Department
07.2023 - 12.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Assistant Soccer Coach
Central Christian College of Kansas
08.2023 - 12.2023
Provided valuable input on player development, assisting with the identification of areas for improvement and potential growth opportunities
Developed and oversaw team budget, logistics and equipment purchases
Facilitated team building activities and workshops to improve communication, collaboration, and productivity
Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
Cafeteria Assistant Manager
Central Christian College of Kansas
08.2022 - 12.2023
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed
Facilitated training sessions for new hires on company policies, procedures, and job duties as part of the onboarding process
Oversaw food preparation and monitored safety protocols
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Barback
It Italy Restaurant
05.2022 - 07.2022
Restocked glassware cleaned tables and organized supplies to meet demanding trading periods throughout shift
Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers
Answered customer questions about food and beverage items and assisted with menu selections
Collaborated with other dining room and bar staff to facilitate efficient service.
Front Desk Agent
North Beach Village Resort
05.2021 - 08.2021
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor of Science in Business with a Major in Business Management -
Central Christina College of Kansas
McPherson, KS
Associate in Art -
Central Christina College of Kansas
McPherson, KS
Master of Science in Strategic Leadership -
Central Christina College of Kansas
McPherson, KS
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Soccer Coach
Central Christian College of Kansas
08.2023 - 12.2023
Maintenance Assistance Manager
Maintenance Department
07.2023 - 12.2023
Cafeteria Assistant Manager
Central Christian College of Kansas
08.2022 - 12.2023
Barback
It Italy Restaurant
05.2022 - 07.2022
Front Desk Agent
North Beach Village Resort
05.2021 - 08.2021
Bachelor of Science in Business with a Major in Business Management -