Lucas DeLosh
Sparta,NJ
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Surf Fire, Security & Safety
02.2016 - Current
- Drive business development initiatives, providing tailored fire protection solutions for industrial, manufacturing, office, and healthcare sectors
- Generate $3.5MM – $4MM in annual sales, including $400K in service agreements
- Oversee project design, installation, and implementation of fire protection systems across various client portfolios
- Manage key client accounts, ensuring high-quality service and long-term relationship retention
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Fire Protection Sales Engineer
Cintas
06.2012 - 02.2016
- Designed and managed sales, repairs, and large-scale upgrades of fire alarm, suppression, and fire sprinkler systems
- Conducted fire code analysis and created AutoCAD designs to support project development
- Provided technical consulting and support for clients to maintain compliance with fire safety regulations
- Managed a $1MM repair revenue stream.
Operations Manager
Eastern Fire & Safety, LLC
09.2008 - 01.2012
- Led daily operations, overseeing field personnel and project teams in fire protection services
- Managed both inside and outside sales efforts, developing strong client relationships
- Implemented a service management system to optimize efficiency and customer satisfaction
Education
Bachelor of Arts - Law & Society
Ramapo College of New Jersey
Mahwah, NJ01.2010
Skills
- Customer Satisfaction & Retention
- Client Relationship Building
- Business Development
- Fire Alarm & Low Voltage Systems
- Special Hazard Suppression Systems
- Technical Sales & Consultation
- Fire Code Compliance & Analysis
- Excellent negotiation skills
- Vendor management
- Partnership development
Certification
- NICET Fire Alarm Systems Level III
- NICET Special Hazard Systems, Level II
- NJ DFS Fire Alarm & Special Hazard Licensure
Awards
- Eagle Scout
Timeline
Senior Account Manager
Surf Fire, Security & Safety
02.2016 - Current
Fire Protection Sales Engineer
Cintas
06.2012 - 02.2016
Operations Manager
Eastern Fire & Safety, LLC
09.2008 - 01.2012
Bachelor of Arts - Law & Society
Ramapo College of New Jersey
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