Lucas D. Lopez
Round Lake Beach,Illinois
Summary
I am a recent finance graduate from the University of Illinois Urbana-Champaign, seeking to gain professional experience and grow within a company. Through my work and academic experiences, I have acquired hands-on skills in finance, customer service, and construction roles. With these qualifications, I am confident that I would be a valuable addition to your team and am eager to start my professional career!
Overview
3
3
years of professional experience
Work History
Summer Intern
Rainbow Graphics
01.2022 - 01.2023
- Prepare invoices using Intuit QuickBooks upon shipping of product when completed
- Organize and file completed job folders
- Answer phone calls and redirect them as needed
- Sorting and distributing office mail
Outdoor Associate
Menards
01.2020 - 01.2021
- Represented Menards hardware positively, promoting a welcoming and helpful store atmosphere
- Actively assisted customers in identifying solutions to their problems, enhancing their shopping experience
- Greeted customers upon entry and exit, ensuring a positive interaction at every touchpoint
- Cultivated a friendly and approachable demeanor, working effectively with both customers and colleagues
- Ensured all customer communications were handled promptly and with courtesy
- Managed customer complaints by escalating to appropriate management when necessary
- Maintained a positive attitude while addressing and resolving customer complaints
- Possessed and utilized strong knowledge of product offerings and store layout to assist customers efficiently
- Delivered customized service throughout the store, aiming to exceed customer expectations
- Operated machinery to fulfill customer orders, ensuring timely and accurate delivery
Education
Bachelor of Science - Finance
University of Illinois Urbana-Champaign
05.2024
Skills
- Financial Planning for Professionals
- Financial Services
- Retirement & Benefit Planning
- Introduction to Insurance
- Certified in Microsoft Office Suite
- Intuit QuickBooks
Timeline
Summer Intern
Rainbow Graphics
01.2022 - 01.2023
Outdoor Associate
Menards
01.2020 - 01.2021
Bachelor of Science - Finance
University of Illinois Urbana-Champaign
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