Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
SALES ASSOCIATE
BASEBALLISM
01.2023 - Current
Deliver exceptional customer service to both new and returning patrons
Sufficiently handle cash and credit card transactions
Maintain a clean and organized workplace at all times
Replenish inventory as needed.
Area Manager
Pinkberry
05.2021 - 07.2022
Increased team productivity by streamlining processes and implementing more efficient systems.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Server
Gen Korean BBQ
11.2020 - 10.2021
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Host
Gen Korean BBQ
05.2019 - 11.2020
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.