Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Lucas Droge

Cedar Grove,NJ

Summary

Proactive and engaging, excelled at Xcel Sports and Fitness by enhancing guest satisfaction and streamlining the check-in process. Demonstrated exceptional customer service and problem-solving abilities, ensuring financial accuracy and efficient communication. Adept at fostering positive client relations and working collaboratively within teams.

Overview

1
1
Certification

Work History

Front Desk Employee

Xcel Sports and Fitness
09.2024 - Current
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.

Education

High School Diploma -

Montclair State University
Montclair, NJ
05-2028

Skills

  • Customer service
  • Problem-solving
  • Team player mentality
  • Client communication

Certification

Microsoft Excel Certified

Interests

  • Watching Movies and TV Shows
  • Gym Workouts
  • Playing and Watching Sports

Timeline

Front Desk Employee

Xcel Sports and Fitness
09.2024 - Current

High School Diploma -

Montclair State University

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Lucas Droge