Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
As a Golf Course Maintenance Worker, I was responsible for ensuring the optimal condition of the golf course by performing a range of landscaping and maintenance tasks. My duties included mowing greens, fairways, and roughs; repairing and maintaining irrigation systems; and managing pest control to maintain healthy turf. I also assisted with the upkeep of course amenities and facilities, including bunkers and water features, to enhance the overall playing experience. My role required attention to detail, adherence to maintenance schedules, and collaboration with the team to ensure a pristine and well-maintained course.
As a Front Desk Receptionist at the gym, I was the first point of contact for members and visitors, responsible for providing excellent customer service and ensuring a welcoming environment. My duties included managing membership sales and renewals, processing parking pass transactions, and handling day-to-day administrative tasks. I was responsible for opening and closing the gym, performing security checks, and maintaining a clean and organized front desk area. My role required effective communication skills, attention to detail, and the ability to handle various administrative and customer service responsibilities efficiently.