Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lucas Eyler

Huntsville,AL

Summary

Professional with strong background in retail management, adept at driving sales and ensuring customer satisfaction. Skilled at team leadership, inventory control, and strategic planning. Known for adaptability, reliability, and results-driven approach. Strong interpersonal skills and customer-focused mindset.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Mercantile Bank
01.2020 - 05.2021
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Resolved customer complaints effectively, ensuring positive experiences and retention.
  • Collaborated with team members to maintain a well-organized service environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Floor Associate

HyVee Foods
03.2017 - 01.2020
  • Maintained inventory accuracy through regular stock checks and organization of product displays.
  • Operated cash register efficiently, processing transactions and handling customer inquiries.
  • Collaborated with team members to restock shelves and manage product placement effectively.
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.

Education

High School Diploma -

Quincy Notre Dame
Quincy, IL
05.2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Product sales
  • Delegation and supervision
  • Multitasking proficiency
  • Goal setting and achievement
  • Product knowledge expertise
  • Loss prevention strategies
  • Decision-making capacity
  • Store operations optimization

Accomplishments

  • Collaborated with team of over 100 in the development of the House of Sport, that was built in Minnetonka, Minnesota.
  • Increased department sales by over 15% with new ideas and merchandising.
  • Achieved 1st place in multiple different team based gaming tournaments.

Timeline

Customer Service Representative

Mercantile Bank
01.2020 - 05.2021

Floor Associate

HyVee Foods
03.2017 - 01.2020

High School Diploma -

Quincy Notre Dame

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