Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Live Music, movies, exercise, and volunteer work,
Timeline
Generic

Lucas Fernandez

Phoenix,AZ

Summary

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic sales plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CEO/Owner/Operator

Illuminate Recovery
08.2019 - Current
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Analyzed industry trends and tracked competitor activities to inform decision making..
  • Maintained P&L and shouldered corporate fiscal responsibility.

Intake Manager

A Better Today Recovery Services
07.2013 - 08.2019
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Implemented systems and procedures to increase sales.

Education

GED -

Phoniex
Phoenix College

Skills

  • New client acquisition and sales
  • Customer Satisfaction
  • Workflow Processes
  • Client Guidance
  • Health Information Systems (HIS)
  • Verifying Data Accuracy
  • Payment Plans
  • Train Employees
  • Billing and Collections
  • Revenue Growth

Accomplishments

  • Maintained sales and generated revenue through consistent new client acquisition for entire company.
  • Supervised team of 9 staff members.
  • Achieved Joint Commission Accreditation by creating Implementing company polices with accuracy and efficiency.
  • negotiated in-network contracts with major insurance carriers and medicaid.


Certification

  • First Aid/CPR Certified

Live Music, movies, exercise, and volunteer work,

I enjoy live music, watching movies, exercising and volunteer work. 

Timeline

CEO/Owner/Operator

Illuminate Recovery
08.2019 - Current

Intake Manager

A Better Today Recovery Services
07.2013 - 08.2019

GED -

Phoniex

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Lucas Fernandez