Lucas Gonzalez
Opa-locka,FL
Summary
Dynamic retail professional with experience at Miami Seaquarium, excelling in customer service and merchandise restocking. Known for fostering a welcoming atmosphere and ensuring optimal product presentation. Reliable and punctual, I thrive in teamwork settings, utilizing problem-solving skills to enhance the shopping experience and drive sales.
Overview
4
4
years of professional experience
Work History
Retail Cashier, Admission Gate Attendant, Park Ops
Miami Seaquarium
10.2021 - 11.2025
- Assisted in inventory management by restocking merchandise and organizing displays.
- Helped customers complete purchases, locate items.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Make sure all guest followed the park rules.
- Made sure guest didn't breaks any rules during shows.
- Help insure park was clear and had no guest when closing.
- Open the main gates and checked Guest tickets and bags
- Charged guest for parking
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Miami Beach Senior High
Miami Beach, FLSkills
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Reliability and punctuality
- Problem-solving
- Bagging and packaging
- Friendly and outgoing
- Merchandise restocking
- Product knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Personal Summary
Dedicated and adaptable team member with 4 years of experience at Miami Seaquarium. Began as a weekend cashier in the gift shop while in school and advanced to a full-time position working across multiple departments including Gift Shop, Food Service, Admissions, and Park Operations. Skilled in customer service, teamwork, and maintaining a positive guest experience in fast-paced, visitor-focused environments. Passionate about aquatic environments and eager to bring my experience and enthusiasm to the Frost Museum team. Outside of work, I enjoy spending time with friends, exploring new restaurants, going to the beach, and working on cars—building, repairing, and improving performance, as well as helping friends with their vehicles.
Timeline
Retail Cashier, Admission Gate Attendant, Park Ops
Miami Seaquarium
10.2021 - 11.2025
High School Diploma -
Miami Beach Senior High