Lucas Haro
Clackamas,OR
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at customer resolution and satisfaction. Dedicated person with a positive attitude.
Overview
10
10
years of professional experience
Work History
Store Manager
Big 5 Sporting Goods
05.2022 - 03.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Big 5 Sporting Goods
01.2019 - 05.2022
Store Manager
Big 5 Sporting Goods
07.2017 - 11.2018
Assistant Manager
Big 5 Sporting Goods
11.2013 - 07.2017
Ride Operator
Gilroy Gardens Family Theme Park
03.2013 - 07.2013
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
Education
High School Diploma -
San Benito High School
Hollister, CA2012
Skills
- Active Listening and Communication
- Professional Relationships
- Loss Prevention
- Staff Management
- Inventory Management
- Customer Satisfaction
- Manager Coaching and Training
- Employee Performance Evaluations
Timeline
Store Manager
Big 5 Sporting Goods
05.2022 - 03.2023
Store Manager
Big 5 Sporting Goods
01.2019 - 05.2022
Store Manager
Big 5 Sporting Goods
07.2017 - 11.2018
Assistant Manager
Big 5 Sporting Goods
11.2013 - 07.2017
Ride Operator
Gilroy Gardens Family Theme Park
03.2013 - 07.2013
High School Diploma -
San Benito High School
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