Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Harvey

Delafield,WI

Summary

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.

Overview

4
4
years of professional experience

Work History

Correctional Officer

Waukesha County Courthouse
08.2024 - 10.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Park Attendant

Waukesha County Parks And Land Use
03.2023 - 08.2024
  • Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
  • Educated visitors on park rules and regulations, fostering a safe environment for all guests.
  • Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
  • Increased park safety by regularly inspecting equipment and reporting any issues promptly.
  • Contributed to efficient park operations by managing entry points and verifying tickets or passes for guests.
  • Stayed organized and aware of schedules to execute successfully booked events.

Utility Clerk

Sentry Food Store
02.2021 - 01.2023
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
  • Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
  • Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.

Education

Associate of Applied Science - Criminal Justice

Waukesha County Technical College
Pewaukee, WI
07-2025

High School Diploma -

Kettle Moraine High School
Wales, WI
03-2023

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Policy enforcement
  • Observation
  • Surveillance
  • Safety
  • Relationship building and management

Languages

Spanish
Limited Working

Timeline

Correctional Officer

Waukesha County Courthouse
08.2024 - 10.2024

Park Attendant

Waukesha County Parks And Land Use
03.2023 - 08.2024

Utility Clerk

Sentry Food Store
02.2021 - 01.2023

Associate of Applied Science - Criminal Justice

Waukesha County Technical College

High School Diploma -

Kettle Moraine High School

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Lucas Harvey