Lucas Henke, MBA
Summary
I pride myself on my excellent student mentality, that has also helped me learn to successfully train others on the job, while excelling in my role as well, and my high standard of accountability, which gives me an edge on building relationships to benefit the office as a whole. I am successful at serving customer needs with a tenacious and thorough approach. I am known to have excellent communication and planning skills. I hope to continue meeting needs of clients, improving processes and exceeding requirements in team environments.
Overview
7
7
years of professional experience
Work History
Partner Operations Analyst
Abstrakt Marketing Group
St Louis, MO
11.2020 - Current
- Used data research and analysis to help numerous teams improve their fulfillment of our clients goals.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Achieved successful client outcomes by identifying and addressing their unique needs, by highlighting successful verticals within their data sets.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Provided Sales Representatives with quality data and insights on a daily, weekly, and monthly basis to ensure success for both them and our clients.
Senior Corporate Trainer
Oneup Business Concepts
Saint Louis
05.2019 - 09.2020
- Became proficient in new customer sales, as well as retaining them by managing their account
- Earned the opportunity to learn how to successfully interview candidates for the job
- Efficiently trained all new employees in every aspect of the job, from sales, to training, to interviewing
- Through high standards of accountability, great relationship building, and adaptability, I skillfully built the most successful team in the office.
Server
Syberg's Eating & Drinking Company
O'Fallon, IL
07.2017 - 05.2019
- Improved my interpersonal skills tremendously on a daily basis
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service
- Delivered quality service by providing a warm and welcoming environment.
Education
MBA -
Lindenwood University
Saint Charles, MO01.2018
Bachelor of Science: Sports Management -
Lindenwood University
Saint Charles, MO01.2016
Skills
- Analytical Problem Solving
- Accountability: hold myself and others to a high standard, more of a facilitator role in any environment
- Database Management
- Project Management
- Adaptability: performing well in any environment, especially with the environment changing so much and so often
- Reporting Tools
- Excel Functions - Proficient
- Networking: acquiring and retaining customers through building and maintaining relationships
- CRM Management - Salesforce
- Natural Leadership: always give 100% as far as performance which is how I earn my opportunity
Timeline
Partner Operations Analyst
Abstrakt Marketing Group
11.2020 - Current
Senior Corporate Trainer
Oneup Business Concepts
05.2019 - 09.2020
Server
Syberg's Eating & Drinking Company
07.2017 - 05.2019
MBA -
Lindenwood University
Bachelor of Science: Sports Management -
Lindenwood University