Lucas Hogan
Boulder,CO
Summary
Proven leader in operations management, adept at crew oversight and project management, with a track record of enhancing service quality and efficiency. Skilled in welding and customer service, consistently exceeded expectations by fostering strong supplier and customer relationships, and optimizing team performance. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
29
29
years of professional experience
Work History
Feed Store Owner
JL&B Feed Store
03.2018 - Current
- Managed daily operations and inventory.
- Schedule and coordinate incoming and outgoing deliveries.
- Unload semiloads of hay, feed, shavings and wood pellets with a kabota skid steer.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Interacted well with customers to build connections and relationships.
- Managed purchasing, sales, marketing and customer account operations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Manager of Operations
Golden Mill
05.2008 - 03.2018
- Managed purchasing, sales, and customer account operations.
- Developed strong relationships with suppliers.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist employees and maintain excellent customer service.
- Managed and assisted customer deliveries and delivery scheduling.
- Loaded and unloaded semi trailers with forklift.
Field Superintendent
Hogan Action Services
04.1995 - 12.2007
- Started with labor. Cleaning manhole and shoveling curb, operating water truck for curb and gutter crew.
- Operated heavy equipment : scrapers, 637D, 627F, 623, 613. Dozers : D6, D8, D9, minimal D10. Blades 140G and 140H. Small water trucks to 631 and 637 water wagon . John Deere tractor and disc. minimal time on loaders 936, 938, and 950. Also minimal time on excavators 345 Cat and 450 Kamatsu.
- Primarily overlock grading, curb, and street prep for housing developments,
- Started as foreman of small crews around Spring of 1998 (2-4 scrapers), continued to move into bigger job sites and crews up to 15 -20 scrapers along with 2 support crews by the Summer of 2000.
- Started as field superintendent in Fall of 2003
- Oversaw Daily production and costs of multiple job sites.
- Coordinated daily equipment and personnel moves between job sites.
- Collaborated with management and fellow supervisors to organize operations.
Education
Warren Tech
Arvada, COHigh School Diploma -
Arvada West High School
Arvada05.1994
Skills
- Operations Management
- Crew oversight
- Maintaining equipment
- Welding
- Customer Service
- Problem-Solving
Timeline
Feed Store Owner
JL&B Feed Store
03.2018 - Current
Manager of Operations
Golden Mill
05.2008 - 03.2018
Field Superintendent
Hogan Action Services
04.1995 - 12.2007
Warren Tech
High School Diploma -
Arvada West High School