Lucas Jensen
Belvidere,IL
Summary
Goal-oriented individual pushed by sales and customer interactions. Highly motivated sales associate equipped to handle customer relations, money, problem solving. Known for almost always hitting sales targets mostly exceeding 100%. Reliable and always positive, always looking to better myself and others around me.
Overview
2
2
years of professional experience
Work History
To-Go Specialist
Red Robin
Rockford, IL
2024.05 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Associate
Journeys Shoes
01.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high levels of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Asistant Manager
Rockford Style Center
09.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Team Member
Panera Bread
06.2023 - 12.2023
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Handled customer concerns promptly and professionally, resulting in increased customer loyalty and repeat business.
- Supported successful marketing campaigns by promoting special offers and discounts to customers at the point of sale.
Janitorial Worker
Sips And Sprinkles
06.2023 - 08.2023
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
Sandwich Artist
SUBWAY®Restaurants
02.2023 - 06.2023
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Assisted customers in choosing menu items by providing food complementing information.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
GED -
Belvidere High School
Belvidere, IL05.2024
Skills
- Customer Relations
- Multitasking Abilities
- Conflict Resolution
- Self-Directed
- Customer Service
- Attention to Detail
- Upselling
- Product Sales
- Fraud Detection
- Money Handling
Timeline
To-Go Specialist
Red Robin
2024.05 - Current
Sales Associate
Journeys Shoes
01.2024 - Current
Asistant Manager
Rockford Style Center
09.2023 - Current
Team Member
Panera Bread
06.2023 - 12.2023
Janitorial Worker
Sips And Sprinkles
06.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
02.2023 - 06.2023
GED -
Belvidere High School
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