Lucas Johnson
Grand Rapids,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Account Executive
Total Quality Logistics
Grand Rapids, MI
08.2024 - 04.2025
- Grew client base by providing solutions to situations including brokerage and transportation services, negotiating rates, terms, and conditions, and possible opportunities with each carrier.
- Coordinated transportation of goods nationally, ensuring a safe, timely, and cost-effective delivery, utilizing a 3PL system.
- Coordinated with internal and external departments on shipments to ensure customer satisfaction for both the shipper and receiver.
- Use proprietary software to track loads, performance metrics, generate reports, and manage the board.
- Develop sales strategies while growing relationships to better understand needs and the decision-makers' role at the company.
Brand Manager
Creators Collective Marketing Agency
Austin, TX
04.2023 - 08.2023
- Improved brand recognition & outreach with different digital marketing strategies
- Met with clients to understand their wants and needs for the direction they want to move in.
- Created advertising campaigns to drive traffic, meet company goals, and align with current market trends, creating more brand awareness.
- Assisted in webpage SEO planning and strategies, while analyzing site traffic.
- Monitored website traffic and analytics to understand consumer interactions with websites, and updated accordingly.
Marketing Specialist
Malys @ ManocoBlue
Kentwood, MI
05.2021 - 09.2022
- Analyzed product-related purchases to digitally create itemized packets that were then sent out to customers.
- Constantly analyze market research to cross-reference with company website traffic analytics, adjusted accordingly.
- Utilized company software to maintain management of inventory count, and ensure product availability.
- Demonstrated great communication between various internal and external teams on a daily basis.
- Assisted in shipping & receiving of packaged goods, labeling, documentation, inventory updates.
- Ensured compliance with safety protocols, and supported inventory management through audits and accurate recordkeeping.
Education
University of Dayton - Communications Management, Marketing
University of Dayton
Dayton, OH01.2024
Skills
- AP Lit & AP Writing
- Time Management & Organization
- Software Proficiency
- Team Collaboration
- Project Management
- Market Research
- Attention to Detail
Programs
- Microsoft 365
- Adobe Photoshop
- Semrush
Certification
- Digital Marketing certification
- Google Ads certification
- Google Analytics Certification
Community Service
- KFB Volunteer
- Salvation Army Volunteer
- 3 printed publications
- 2017-18 wrestling state qualifier
Timeline
Logistics Account Executive
Total Quality Logistics
08.2024 - 04.2025
Brand Manager
Creators Collective Marketing Agency
04.2023 - 08.2023
Marketing Specialist
Malys @ ManocoBlue
05.2021 - 09.2022
University of Dayton - Communications Management, Marketing
University of Dayton
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