Developed an efficient onboarding process for new event team members, ensuring clear understanding of roles, responsibilities, and event objectives.
Demonstrated exceptional problem-solving abilities during unexpected staffing changes, swiftly reallocating resources and reassigning tasks to ensure seamless event execution.
Built a reputation for being approachable and promoting an inclusive environment that encourages open communication and idea-sharing among team members.
Associate Regional Business Director
EVENTNEXT
08.2021 - Current
Successfully engaged with major industry players to secure advantageous partnerships and agreements.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Logistics Manager
EVENTNEXT
08.2021 - Current
Monitored logistics performance and identified improvement opportunities.
Contributed to the development of event budgets and tracked expenses to ensure cost-efficiency.
Managed event budgets ranging from $50,000 to $500,000, consistently meeting financial targets and delivering cost-effective solutions.
Coordinated with cross-functional teams, including marketing, creative, and production, to align strategies and deliver cohesive brand experiences.