Lucas Kelsey
Des Moines
Summary
Dynamic and detail-oriented professional with extensive experience in snow removal operations at Devries. Proven expertise in ice and snow management, ensuring safety and efficiency. Recognized for exceptional teamwork and communication skills, consistently exceeding client expectations while maintaining a clean and organized work environment. Committed to delivering high-quality results in challenging conditions.
Overview
21
21
years of professional experience
Work History
Snow Removal
Devries
12.2025 - Current
- Learned proper safety protocols for handling painting materials and tools.
- Assisted in preparing surfaces by cleaning, sanding, and priming for paint application.
- Gained experience using brushes, rollers, and spray equipment for various painting tasks.
- Collaborated with team members to ensure timely completion of painting projects.
- Maintained a clean and organized work environment to enhance efficiency and safety.
- Observed skilled painters to understand techniques and best practices in the trade.
- Supported inventory management by tracking paint supplies and materials usage.
- Adapted quickly to changing project requirements and learned new painting methods efficiently.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
Painter
T&S Painting
08.2025 - Current
- Learned proper safety protocols for handling painting materials and tools.
- Assisted in preparing surfaces by cleaning, sanding, and priming for paint application.
- Gained experience using brushes, rollers, and spray equipment for various painting tasks.
- Collaborated with team members to ensure timely completion of painting projects.
- Maintained a clean and organized work environment to enhance efficiency and safety.
- Observed skilled painters to understand techniques and best practices in the trade.
- Supported inventory management by tracking paint supplies and materials usage.
- Adapted quickly to changing project requirements and learned new painting methods efficiently.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Reduced waste materials by accurately estimating paint quantities needed for each job.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
Seasonal Worker
Landus
08.2024 - 10.2024
- Operated machinery for grain handling and processing to ensure efficient workflow.
- Assisted in loading and unloading shipments, maintaining safety protocols throughout operations.
- Monitored inventory levels and reported discrepancies to support accurate stock management.
- Collaborated with team members to streamline processes and enhance overall productivity.
- Conducted routine maintenance checks on equipment to minimize downtime and improve reliability.
- Adhered to safety regulations, promoting a safe working environment for all personnel.
- Trained new seasonal workers on operational procedures and best practices for efficiency.
- Implemented suggestions for process improvements that enhanced daily operational tasks.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
- Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
Drywall Finisher
Nelson Drywall
05.2010 - 05.2012
- Finished drywall surfaces to achieve smooth, even textures using various finishing tools.
- Applied joint compounds and other materials for seamless integration of drywall panels.
- Collaborated with team members to ensure timely completion of projects while maintaining high-quality standards.
- Prepared work areas by setting up scaffolding and staging necessary materials for efficiency.
- Inspected completed work to identify imperfections and implemented corrective measures as needed.
- Trained new employees on proper techniques and safety protocols related to drywall finishing processes.
- Prepared drywall surfaces for finishing by applying joint compound and tape.
- Ensured smooth surface finishes through sanding and feathering techniques.
- Collaborated with team members to complete projects within scheduled timelines.
- Operated hand and power tools safely to enhance finishing quality.
- Conducted quality checks on finished drywall work to meet company standards.
- Assisted in training new team members on drywall finishing techniques and safety protocols.
- Maintained clean work areas to promote safety and efficiency during operations.
- Implemented best practices for material handling, reducing waste during finishing processes.
- Applied tape to seal joints by embedding into sealing compound.
- Removed damaged drywall and wallpaper to prepare for new installations.
- Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
- Measured and marked cutting lines on drywall for lengths, heights and penetrations.
- Increased job efficiency with mastery of various hand tools and power tools, such as trowels, joint knives, and sanders.
- Optimized productivity levels with proper maintenance of tools and equipment for uninterrupted work flow.
- Achieved smooth and consistent wall surfaces by applying drywall compound and sanding.
- Enhanced customer satisfaction with meticulous attention to detail, resulting in high-quality finishes.
- Prepared work area, tools and equipment for job site.
- Collaborated with construction teams to prioritize tasks, ensuring efficient workflow and meeting deadlines.
- Received consistent excellent feedback on work quality and customer service.
- Minimized errors during installations through careful interpretation of blueprints, sketches or verbal instructions from supervisors or clients.
- Maintained a safe working environment by adhering to safety protocols and properly disposing of debris.
- Ensured long-lasting quality workmanship by consistently inspecting finished surfaces for defects or inconsistencies before final approvals.
- Streamlined the repair process for damaged walls by expertly patching holes and cracks with minimal disruption.
- Inspected surfaces to evaluate quality and applied extra attention to fill in holes and rectify errors.
- Upheld strict adherence to building codes and regulations while executing all tasks related to drywall finishing.
- Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.
- Ensured timely project completion by efficiently hanging and finishing drywalls in residential and commercial buildings.
- Delivered superior results through precise application of texture finishes using brushes, rollers, or spray equipment.
- Completed installation of drywall sheets on commercial and residential properties.
- Demonstrated versatility in handling various types of materials such as gypsum board, cement board or fiberglass-reinforced panels during installation processes.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain positive relationships.
- Assisted in the preparation of work areas prior to starting a project – clearing debris, covering floors, removing fixtures as needed.
Server
Village Inn
08.2008 - 10.2010
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently, maintaining attention to detail during busy service periods.
- Collaborated with kitchen staff to expedite food preparation and deliver timely orders.
- Assisted in training new team members on menu items and service standards.
- Handled cash register operations, ensuring accurate transactions and balanced cash drawers.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Resolved customer complaints promptly, improving overall guest retention rates.
- Recommended menu items based on customer preferences, enhancing sales through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Cashier
Mcdonalds
06.2005 - 12.2006
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new team members on cash handling procedures and customer interactions.
- Collaborated with team to ensure timely service during peak hours.
- Balanced cash register accurately at the end of each shift, ensuring accountability.
- Implemented best practices for food safety and hygiene during service operations.
- Supported promotional campaigns by effectively communicating menu items to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Johnston High School
Johnston, IASkills
- Snow removal capabilities
- Snow Removal Techniques
- Snow removal know-how
- Debris and snow removal
- Snow removal expertise
- Snow removal
- Snow removal operations
- Ice and snow removal
- Ice and snow management
- Equipment dismantling and removal
- Safety hazard removal
- Padlock removal techniques
- Wallpaper removal techniques
- Snow load analysis
- Snow travel techniques
- Snow management
Timeline
Snow Removal
Devries
12.2025 - Current
Painter
T&S Painting
08.2025 - Current
Seasonal Worker
Landus
08.2024 - 10.2024
Drywall Finisher
Nelson Drywall
05.2010 - 05.2012
Server
Village Inn
08.2008 - 10.2010
Cashier
Mcdonalds
06.2005 - 12.2006
High School Diploma -
Johnston High School