Lucas Kerscher
San Marcos,CA
Summary
Versatile and detail-oriented professional with experience spanning hands-on labor, technical support, and administrative operations. Proven ability to adapt to diverse work environments—delivering efficient physical labor, troubleshooting and resolving technology issues for clients with Geek Squad, and streamlining office processes as an administrative technician. Skilled in problem-solving, customer service, and multitasking under pressure. Recognized for reliability, strong communication skills, and a commitment to completing tasks with accuracy and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Technician
Tri-Star International Fowarding.
San Marcos, California
01.2022 - Current
- Managed office communications and correspondence for efficient information flow.
- Maintained organized filing systems to ensure quick access to documents.
- Processed invoices and managed expense reports for budgeting purposes.
- Updated and maintained company databases with accurate information.
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
- Provided technical assistance with computer issues related to hardware or software programs.
- Performed data entry tasks accurately and efficiently using Microsoft Office Suite applications.
- Sorted incoming mail; distributed within organization accordingly.
- Scanned documents into electronic format for storage in shared network drive.
- Answered incoming calls on multi-line telephone system; transferred callers as needed.
Geek Squad Consultation Agent
Best Buy
Encinitas, California
03.2024 - 11.2024
- Assisted customers with product inquiries and service recommendations.
- Guided customers through the purchasing process to enhance satisfaction.
- Collaborated with team members to maintain store organization and cleanliness.
- Utilized point-of-sale systems for processing transactions efficiently.
- Provided technical support for electronic devices and appliances.
- Resolved customer complaints through active listening and problem-solving skills.
- Participated in training sessions to improve product knowledge and skills.
- Greeted customers and provided customer service.
- Provided technical support to customers regarding products and services.
- Performed data entry duties into various systems accurately.
- Advised customers on product features and benefits that best suited their needs.
Laborer
A-1 Factory Direct Flooring
San Marcos, California
03.2021 - 12.2021
- Assisted in loading and unloading flooring materials from delivery trucks.
- Organized and maintained inventory of flooring products in the warehouse.
- Operated hand tools and machinery for flooring installation tasks.
- Collaborated with team members to ensure timely project completion.
- Followed safety protocols to maintain a secure work environment.
- Prepared work areas by cleaning and setting up equipment as needed.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Operated and maintained a variety of equipment including hand and power tools.
Education
Some College (No Degree) - Psychology
Northen Arizona University
Flagstaff, AZSome College (No Degree) - Liberal Studies (Teaching Science)
California State University, Fullerton
Fullerton, CASome College (No Degree) - Cyber Security
Western Governors University
Salt Lake City, UTSkills
- Office management
- Invoice processing
- Data entry
- Customer relationship management
- Technical support
- Database administration
- Problem solving
- Time management
- Adaptability in technology
- Self motivation
- Inventory management
Certification
- Comptia A+ Certificate
- Forklift Certified
Languages
English
Professional
Spanish
Elementary
Affiliations
- Car Enthusiast
- Computer Builder
- Softball Coach
Timeline
Geek Squad Consultation Agent
Best Buy
03.2024 - 11.2024
Administrative Technician
Tri-Star International Fowarding.
01.2022 - Current
Laborer
A-1 Factory Direct Flooring
03.2021 - 12.2021
Some College (No Degree) - Psychology
Northen Arizona University
Some College (No Degree) - Liberal Studies (Teaching Science)
California State University, Fullerton
Some College (No Degree) - Cyber Security
Western Governors University
Similar Profiles
Crystal RussellCrystal Russell
Office Manager at Tri Star International Forwarding, Inc.Office Manager at Tri Star International Forwarding, Inc.
SHALEN DE LOS REYESSHALEN DE LOS REYES
Factory Production Worker at Tri-Star Manpower Solution INC.(Columbia's International Food Products INC)Factory Production Worker at Tri-Star Manpower Solution INC.(Columbia's International Food Products INC)
SHALEN DE LOS REYESSHALEN DE LOS REYES
Factory Production Worker at Tri-Star Manpower Solution INC, Columbia, s, International Food Products INCFactory Production Worker at Tri-Star Manpower Solution INC, Columbia, s, International Food Products INC
NADINE STARKNADINE STARK
Mental Health Therapist at Self Employed at Connective CounselingMental Health Therapist at Self Employed at Connective Counseling
Chynna WeeklyChynna Weekly
Front Desk Receptionist at Good Shepherd RehabilitationFront Desk Receptionist at Good Shepherd Rehabilitation