Lucas Korobov
Customer Service, Retail, Sales
Solon,OH
Summary
21 Years old. Pragmatic leader. Boundless energy to fulfill various tasks. Smooth, confident, and assuring team member that can bring rise in morale anytime - anywhere. Very well versed in social dynamics and excellent critical thinking. Fluent in English and Russian language from youth. Excellent communicator and superb written skills. Deep understanding of philosophy and history. Years of customer oriented work as well as personal entrepreneurial achievements through e-commerce.
Overview
4
4
years of professional experience
1
1
years of post-secondary education
Work History
Retail Associate
Aldi
05.2024 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Assistant
Arrow Senior Living Management
03.2023 - 05.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Organized resources, records and personnel to accomplish aggressive targets.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted in comfortable hospitality experience for 20+ senior citizens at once. Great feedback from patrons overall and crowd favorite.
Prep Cook
Metz Culinary Management
2 2022 - 10.2022
- Coordinated checklists
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Contributed to positive work atmosphere through effective communication and teamwork among staff members.
- Proactively sought opportunities for professional development, attending workshops and seminars to expand culinary knowledge and skills.
- Prepared sandwiches at deli station to nearly 30 customers at once
Customer Service
Marc's Stores
10.2020 - 05.2021
- Interacted with guests in friendly and knowledgeable way
- Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Streamlined operations by implementing efficient customer service processes and procedures.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Education
High School Diploma -
Solon High School
Solon, OH 05.2001 - 05.2021
Certificate - Hospitality
Cuyahoga Community College
Cleveland, OH 05.2001 -
Alumni - Arts And Sciences
Kent State University
Kent, OH 05.2001 -
Skills
Organizational Skills
Languages
Russian
Native or Bilingual
entrepreneurial achievements
Mercari E-commerce (2020-2023)
- Sold over 100 products
- Thousands of dollars in revenue at roughly 20% profit
-Created attractive packaging and details to attract customers
-Exceeded customer attraction levels with my marketing talent going above and beyond the competition
-Wrote imaginative descriptions to draw in customer attention
-Use of excel spreadsheets for recording financial information
Timeline
Retail Associate
Aldi
05.2024 - Current
Assistant
Arrow Senior Living Management
03.2023 - 05.2023
Customer Service
Marc's Stores
10.2020 - 05.2021
High School Diploma -
Solon High School
05.2001 - 05.2021
Certificate - Hospitality
Cuyahoga Community College
05.2001 -
Alumni - Arts And Sciences
Kent State University
05.2001 -
Prep Cook
Metz Culinary Management
2 2022 - 10.2022