Summary
Overview
Work History
Education
Skills
Languages
entrepreneurial achievements
Timeline
Generic
Lucas Korobov

Lucas Korobov

Customer Service, Retail, Sales
Solon,OH

Summary

21 Years old. Pragmatic leader. Boundless energy to fulfill various tasks. Smooth, confident, and assuring team member that can bring rise in morale anytime - anywhere. Very well versed in social dynamics and excellent critical thinking. Fluent in English and Russian language from youth. Excellent communicator and superb written skills. Deep understanding of philosophy and history. Years of customer oriented work as well as personal entrepreneurial achievements through e-commerce.

Overview

4
4
years of professional experience
1
1
years of post-secondary education

Work History

Retail Associate

Aldi
05.2024 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.

Assistant

Arrow Senior Living Management
03.2023 - 05.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted in comfortable hospitality experience for 20+ senior citizens at once. Great feedback from patrons overall and crowd favorite.

Prep Cook

Metz Culinary Management
2 2022 - 10.2022
  • Coordinated checklists
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Contributed to positive work atmosphere through effective communication and teamwork among staff members.
  • Proactively sought opportunities for professional development, attending workshops and seminars to expand culinary knowledge and skills.
  • Prepared sandwiches at deli station to nearly 30 customers at once

Customer Service

Marc's Stores
10.2020 - 05.2021
  • Interacted with guests in friendly and knowledgeable way
  • Provided exceptional customer service, addressing inquiries from visitors professionally and promptly.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Streamlined operations by implementing efficient customer service processes and procedures.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.

Education

High School Diploma -

Solon High School
Solon, OH
05.2001 - 05.2021

Certificate - Hospitality

Cuyahoga Community College
Cleveland, OH
05.2001 -

Alumni - Arts And Sciences

Kent State University
Kent, OH
05.2001 -

Skills

Organizational Skills

Languages

Russian
Native or Bilingual

entrepreneurial achievements

Mercari E-commerce (2020-2023)

- Sold over 100 products 

- Thousands of dollars in revenue at roughly 20% profit  

-Created attractive packaging and details to attract customers

-Exceeded customer attraction levels with my marketing talent going above and beyond the competition

-Wrote imaginative descriptions to draw in customer attention

-Use of excel spreadsheets for recording financial information 



Timeline

Retail Associate

Aldi
05.2024 - Current

Assistant

Arrow Senior Living Management
03.2023 - 05.2023

Customer Service

Marc's Stores
10.2020 - 05.2021

High School Diploma -

Solon High School
05.2001 - 05.2021

Certificate - Hospitality

Cuyahoga Community College
05.2001 -

Alumni - Arts And Sciences

Kent State University
05.2001 -

Prep Cook

Metz Culinary Management
2 2022 - 10.2022
Lucas KorobovCustomer Service, Retail, Sales