Lucas Vicente Koupai
6231 Riviera Cir, Long Beach,CA
Summary
Organized and dependable. Successful at managing multiple priorities with a positive attitude. Leadership and team builder. A firm believer that a true leader will not isolate the ones who disagree with him, but he would embrace diversity and the exchange of ideas. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Lead Server Trainer
Hamburger Mary's
10.2021 - 05.2023
- Encouraged members to deliver an outstanding service to customers without sacrificing profit objectives. Trained new members on procedures and performance strategies while motivating them in every step, focusing on empowering them to make decisions independently.
- Allowing the unhappy client to vent and assure them that their concerns will be related to the management.
- Led by example to inspire the new members. Fluent in using a Point of Service terminal for taking orders and passing them to the kitchen and bartender. Emphasized on the importance of Yelp reviews and upselling food and beverages.
Property Manager Office Administrator
RoseBud 2000, LLC And Rio Forte, LLC
12.2019 - 11.2020
- Administered operations to handle the needs of more than 30 tenants across 20 property units. Interacted with tenants and prospects by phone, email, or in-person to provide information. Show Units to prospective residents, run credit checks, and complete the lease form for execution. Reconciled account files and assisted with the production of monthly reports.
- Coordinated with the maintenance team for repairs. Organized work orders, AP, and AR and reconciled some bank records. Issue notices to residents for entry or 3-Day Notice to Pay Rent.
Special Forces Parachuter
Brazilian Army
03.2017 - 02.2019
- Endured highly stressful situations and worked in physically and mentally demanding settings, learned to remain calm and composed.
- Led team in developing strategic plans to meet operational objectives. Trained and mentored personnel in combat operations and tactics. Monitored and assessed mission progress and provided updates to the command. Prepared and delivered investigative reports and briefings.
Enlisted Soldier
Brazilian Military
06.2014 - 03.2017
- Coached and mentored recruits for motivated, high-performing teams. Secured and protected military property, assets, and personnel. Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems. Trained in infantry tactics, weapons, and medical procedures for well-rounded field support. Assembled, disassembled, and maintained various weapons for operational readiness.
- Trained in conflict resolution. Coordinated with unit leadership and direct superiors to execute various tasks. Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
Bachelor of Science - Finance
California State University - Long Beach
Long Beach, CA05.2025
Associate of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FL05.2023
Skills
- To build a diverse team focusing on results, leadership, and exchange of ideas
- Possess analytical and problem-solving skills Able to make decisions based on data and budgets
- Possess a high level of efficiency in a fast-paced environment with minimal supervision
- Quick learner, able to apply knowledge effectively and across multiple situations
Timeline
Lead Server Trainer
Hamburger Mary's
10.2021 - 05.2023
Property Manager Office Administrator
RoseBud 2000, LLC And Rio Forte, LLC
12.2019 - 11.2020
Special Forces Parachuter
Brazilian Army
03.2017 - 02.2019
Enlisted Soldier
Brazilian Military
06.2014 - 03.2017
Bachelor of Science - Finance
California State University - Long Beach
Associate of Arts - Business Administration And Management
Broward College
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