Lucas Kramer
Columbus,Indiana
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera Bread
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Owner
Matrixthrifts
08.2022 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Manual Laborer
Wolff Indiana
11.2021 - 08.2022
- Operated CNC machines.
- Coded Programs.
- Maintenance to machines and equipment.
- Achieved accurate results by paying close attention to detail when performing various manual labor tasks.
- Followed verbal and written instructions to properly move and ship products.
- Enhanced efficiency on job sites by organizing materials and maintaining a clean work area.
Cart Pusher/Cashier
Menards
03.2021 - 10.2021
- Removed litter from parking lot, planters and cart storage areas.
- Directed customers to appropriate areas in store to assist with locating products.
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Assisted customers in loading heavy objects into cars.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
Host/Food runner
Papa’s Grill
08.2020 - 03.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Core 40 Diploma (Technical Honors) -
Columbus North Highschool
05.2022
Skills
- Hardworking
- Critical Thinking
- Organized
- Precise
- Multitasker
- Optimistic
- Good Listener
- Customer Focus
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
Awards
NIMS license, National Institute of Manufacturing Sciences
Timeline
Team Lead
Panera Bread
09.2022 - Current
Owner
Matrixthrifts
08.2022 - 08.2024
Manual Laborer
Wolff Indiana
11.2021 - 08.2022
Cart Pusher/Cashier
Menards
03.2021 - 10.2021
Host/Food runner
Papa’s Grill
08.2020 - 03.2021
Core 40 Diploma (Technical Honors) -
Columbus North Highschool
Similar Profiles
Liz BrackinLiz Brackin
General Manager at American Bread Company/ Panera BreadGeneral Manager at American Bread Company/ Panera Bread
Viktor YoungerViktor Younger
Dish Washer at Panera BreadDish Washer at Panera Bread
Grace EganGrace Egan
Team Leader/Manager at Panera BreadTeam Leader/Manager at Panera Bread
Jacob PhilogeneJacob Philogene
Team Leader at Panera BreadTeam Leader at Panera Bread
Oliver FischerOliver Fischer
Merchandising Team Lead at NikeMerchandising Team Lead at Nike