Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucas Leaverton

San Jose,CA

Summary

Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.

Talented professional adept in customer relations, sales, collections, and real estate management. Eager to develop business performance at companies. Ready to oversee properties at any scale.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

3
3
years of professional experience

Work History

Leasing Associate

InterSolutions
05.2024 - Current
  • Help assist residents fulfill their requests and aid them to solving issues
  • Help prospects with tours and supply them with information about units
  • Answer all phone calls to find resolutions or answer questions.
  • File paperwork for current residents
  • Aid in the move in and move out process
  • Conducted market research to determine competitive rental rates and adjusted pricing accordingly.
  • Assisted prospective tenants in finding suitable rental units by providing detailed information about available options.
  • Ensured that all common areas of the property were kept clean and safe for residents at all times.
  • Utilized various software programs such as Microsoft Office Suite proficiently.
  • Resolved tenant disputes in a timely manner while ensuring all parties were treated fairly and equitably.
  • Maintained tenant files, including leases, applications, and other documents related to the leasing process.
  • Prepared lease agreements and collected security deposits from new tenants.
  • Handled inquiries from current tenants regarding rent payments, maintenance requests, or other issues as needed.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Detailed application requirements and answered questions from prospective tenants.
  • Tracked leads using CRM software and followed up with interested parties.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Received rent payments and tracked transactions in accounting software.
  • Conducted background checks on applicants.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Conducted informative and personalized tours, resulting in new leases.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.

Student Athletic Trainer

Archbishop Mitty
08.2021 - 12.2021
  • Assisted in the development of emergency action plans for sporting events.
  • Performed therapeutic treatments such as taping, stretching, massage, ice packs and heat therapy.
  • Provided immediate care to injured athletes on site.

  • Inventoried training supplies and medical equipment.
  • Maintained and cleaned treatment room equipment.
  • Traveled with sports teams to assist in medical coverage.

Education

Bachelor of Arts - Business Administration

Chapman University
05-2027

High School Diploma -

Archbishop Mitty High School
05-2023

Skills

  • Customer service expertise
  • Sales proficiency
  • Collection Actions
  • Creative Problem-Solving
  • Clear Communication
  • Business processes and procedures
  • Background Check Process
  • Basic Mathematics
  • Customer Service
  • Relationship Building
  • File Management
  • Telephone and email etiquette
  • Leasing and sales
  • CRM Software
  • Phone and Email Etiquette
  • Flexible Schedule
  • Property amenities
  • Property Tours
  • Cash Handling
  • Team Collaboration
  • Database Management
  • Application management
  • Strong negotiation skills
  • Fair Housing Regulations
  • Goal-oriented mindset
  • Real Estate Laws
  • Property management knowledge

CRM software proficiency

Fair housing policies

Lease Renewals

Lease Agreements

Property Inspections

Leasing Terms and Specifications

Property tours and inspections

Property Management

Sales Techniques

Market Trends

Prospecting assistance

Real Estate Law

Languages

Spanish
Professional Working

Timeline

Leasing Associate

InterSolutions
05.2024 - Current

Student Athletic Trainer

Archbishop Mitty
08.2021 - 12.2021

Bachelor of Arts - Business Administration

Chapman University

High School Diploma -

Archbishop Mitty High School
Lucas Leaverton