Lucas Leiva
Santa Ana,CA
Summary
Motivated Doctorate of Chiropractic student seeking to aid individuals feel their best through movement and conservative therapies. Certified Exercise Physiologist with 4+ years of experience including exercise prescription & implementation as well as conducting fitness assessments. Obtained a variety of conservative therapy certifications to implement in practice and pursing to learn more. Strong interpersonal skills working with individuals one-on-one as well as part of a team.
Overview
10
10
years of professional experience
Work History
Asset Protection Specialist
Designer Shoe Warehouse
05.2023 - Current
- Maintained comprehensive security records, documenting over 100 incidents of theft, safety concerns, and hazardous waste management annually.
- Effectively resolved 30+ confrontational scenarios involving individuals attempting to steal merchandise, resulting in a 20% decrease in theft-related incidents.
- Implemented loss prevention strategies that reduced inventory shrinkage by 20% over a 12-month period.
- Developed and delivered training sessions on theft prevention techniques for staff, reaching over 30 employees and improving overall awareness.
- Analyzed incident reports to identify trends, leading to the recommendation of 5 targeted improvements in security measures that enhanced safety protocols.
- Conducted quarterly audits of security systems and procedures, achieving 100% compliance with company policies and improving operational efficiency.
Fitness Coach
LeivaLifts: Fitness Optimized
12.2020 - Current
- Guided clients through fitness consultations to assess individual needs, working with about 8 clients monthly.
- Created personalized fitness programs that helped 80% of clients reach their goals within 6 months.
- Conducted weekly evaluations for each client to track progress and adherence to their fitness plans.
- Sold 30 one-on-one personal training sessions and online coaching packages over the last quarter.
- Coached clients through 100 exercise sessions, ensuring proper execution of exercises for safety and effectiveness over the last year.
Inventory Control Specialist
Best Buy
01.2019 - 07.2021
- Managed daily warehouse operations, overseeing scheduling, shipping, receiving, and troubleshooting for a team of 15, resulting in a 20% increase in operational efficiency.
- Maintained accurate inventory records for over 500 SKUs, generating regional activity reports that improved stock accuracy by 15%
- Prepared and presented data entry reports to General and Specialty managers, enhancing decision-making processes and reducing reporting errors by 30%.
Personal Trainer
VillaSport Athletic Club and Spa
07.2019 - 07.2020
- Guided over 50 club members through comprehensive fitness consultations, effectively evaluating their individual fitness needs and goals.
- Developed personalized fitness programs for clients, resulting in an average 30% improvement in client goal achievement rates.
- Instructed small group classes with attendance averaging 12 participants per session, fostering a motivating and engaging environment.
- Successfully sold 40+ one-on-one personal training packages and 10 small group training packages, contributing to a 25% increase in revenue.
- Assisted in organizing club events, providing exceptional customer service and ensuring a member satisfaction rate of 90% or higher.
Asset Protection Specialist
Best Buy
12.2015 - 12.2018
- Utilized a multi-camera surveillance system to enhance employee safety and protect assets, leading to a 30% reduction in security incidents over six months.
- Conducted daily safety inspections on equipment, including 15 forklifts, emergency alarms, and fire extinguishers, ensuring 100% compliance with safety regulations.
- Maintained detailed security logs, documenting over 50 theft, safety, and hazardous waste reports, which improved incident response times by 40%.
- Trained 40 new employees on safety protocols, achieving a 95% pass rate on safety assessments within their first month.
Customer Service Specialist
Best Buy
11.2014 - 11.2015
- Resolved service issues for over 100 customers successfully increasing service renewal rates by 20% through effective communication of added benefits.
- Promoted service add-ons tailored to customer needs, resulting in a 30% increase in upsell conversion
- Provided exceptional customer service, contributing to a 95% customer satisfaction rating, while maintaining a clean and welcoming environment that led to a 15% increase in customer foot traffic.
Education
Doctorate of Chiropractic -
Southern California University of Health Sciences
Whittier, CA12-2024
Bachelors of Science - Exercise Physiology
California State University, Chico
01.2018
Certified Exercise Physiologist - undefined
American College of Sports Medicine
01.2018
Skills
- Strong analytical, research and organization skills
- Experience interpreting and presenting clinical research data
- Strong interpersonal skills
- Filing and record keeping
- Policy implementation
- Knowledgeable in exercise prescription and implementation
- Proficient in Microsoft Office
- Experience in conducting health and fitness assessment via risk stratification
- Deep Muscle Work Certified
- Functional Range Conditioning Certified
- Cupping Therapy Certified
- Gua-Sha Instrument Assisted Certified
Clinical Activites
- SCU Tactical Sports Medicine Rotation: 01/2024 - Present
- STARK Life: 01/2024 - Present
- UCI Health Clinic: 01/2024 - Present
- SCU Sports Medicine Clinic: 09/2023 -12/2023
Timeline
Asset Protection Specialist
Designer Shoe Warehouse
05.2023 - Current
Fitness Coach
LeivaLifts: Fitness Optimized
12.2020 - Current
Personal Trainer
VillaSport Athletic Club and Spa
07.2019 - 07.2020
Inventory Control Specialist
Best Buy
01.2019 - 07.2021
Asset Protection Specialist
Best Buy
12.2015 - 12.2018
Customer Service Specialist
Best Buy
11.2014 - 11.2015
Certified Exercise Physiologist - undefined
American College of Sports Medicine
Doctorate of Chiropractic -
Southern California University of Health Sciences
Bachelors of Science - Exercise Physiology
California State University, Chico
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