Lucas LePichouron
Retail/Sales Manager
Royal Oak,MI
Overview
7
7
years of professional experience
Work History
Teacher
Rhythm Pointe Dance Academy
Shelby Township
06.2017 - 06.2021
- Supported and mentored young students in their dance education, helping them to develop and improve their skills
- Created choreography, mixed music and chose costumes for dance competitions/recitals
- Worked closely with the studio director to ensure smooth operations between practices, events, students and parents.
Sales Associate
The Vapor Shoppe
Metro Detroit Area
03.2021 - 06.2022
- Provided high quality service to customers and effectively managed sales teams
- Managed stores in Novi, MI and Madison Heights, MI, bringing exponential revenue growth and significant increases in traffic to both
- Opened and closed stores daily; held keys to nearly all 12 locations throughout Metro Detroit
- Created innovative strategies for increasing customer satisfaction and loyalty
- Provided support for customers by addressing complaints quickly and efficiently.
Store Manager
The Vapor Shoppe
Metro Detroit Area
06.2022 - 09.2024
- Managed stores in Novi, MI and Madison Heights, MI, bringing exponential revenue growth and significant increases in traffic to both
- Opened and closed stores daily; held keys to nearly all 12 locations throughout Metro Detroit
- Created innovative strategies for increasing customer satisfaction and loyalty
- Provided support for customers by addressing complaints quickly and efficiently
- Recruited qualified applicants by conducting interviews and evaluating resumes effectively
- Mentored and trained new employees on company policies and procedures
- Defined and coordinated team goals/objectives to drive success
- Utilized data analysis tools, such as Excel spreadsheets, to track performance metrics and identify areas requiring improvement
- Created bi-weekly schedules based on predicted staffing needs and employee requests
- Evaluated inventory weekly and submitted restock requests based on store/customer needs.
Timeline
Store Manager
The Vapor Shoppe
06.2022 - 09.2024
Sales Associate
The Vapor Shoppe
03.2021 - 06.2022
Teacher
Rhythm Pointe Dance Academy
06.2017 - 06.2021
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