Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LUCAS LEVESQUE

Stowe,VT

Summary

Dedicated and vigilant Lifeguard at Vermont Technical College with a strong background in communication management and administrative support. Demonstrated excellence in attention to detail and maintaining files during roles at Interprint and Berkshire Medical Center. Proven ability to enhance safety and efficiency, showcasing a blend of hard and soft skills through front desk responsibilities at Talta Lodge.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Talta Lodge
02.2025 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected room deposits, fees, and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.

Lifeguard

Vermont Technical College
08.2021 - Current
  • Developed strong working relationships with other employees and general public.
  • Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
  • Communicated effectively with fellow employees and patrons.
  • Remained calm and poised during periods of stress or when dealing with difficult people.

Ride Operator (Seasonal)

Jiminy Peak Mountain Resort
06.2024 - 08.2024
  • Performed daily inspections of ride equipment before opening the ride to ensure guest safety.
  • Utilized excellent communication skills to deliver instructions clearly to guests prior to boarding the ride.
  • Worked closely with other Ride Operators as part of a team environment.

Patient Registration Specialist

Berkshire Medical Center
05.2024 - 08.2024
  • Proficiently operated various computer systems such as Microsoft Office Suite to enter data into the patient database system.
  • Resolved any discrepancies between insurance carriers' electronic eligibility response and manual entry of demographic information within the EMR and EHR system efficiently.
  • Utilized excellent customer service skills to answer inquiries via phone and in person regarding registration processes.
  • Reconciled payments received against accounts receivable ledger regularly at end of month closing cycles.

Summer Camp Counselor

Town of Randolph
06.2023 - 08.2023
  • Worked collaboratively with colleagues to create fun-filled experiences for campers.
  • Established positive relationships with campers by providing support and encouragement.
  • Interacted with staff and supervisors to communicate and resolve camper needs and conflicts.
  • Exhibited leadership qualities during team building exercises and outdoor adventures.

Research and Development Intern

Interprint
04.2022 - 08.2022
  • Learned about quality assurance processes and how they are implemented in a research setting.

Delivery Driver

FREIGHT YARD PUB
06.2020 - 08.2021
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
  • Utilized relevant map programs and GPS systems to navigate routes.
  • Worked closely with supervisors and other members of the team to ensure smooth workflow processes.

Loader Operator

Whitney's Farm Market
04.2021 - 07.2021
  • Communicated effectively with supervisors regarding daily work tasks and productivity levels.
  • Monitored stock levels to ensure they met customer demand while minimizing overstocks.
  • Developed and maintained accurate inventory records using Excel spreadsheets.
  • Followed established safety procedures while operating all machinery on the job site.

Education

Bachelor of Science (B.S.) - Business Management

Vermont Technical College
Randolph, VT
05.2025

Skills

  • Communication management

  • Administrative support

  • Administrative skills

  • Maintaining files

  • Scheduling

  • Problem solving

  • Data collection

  • Data analysis

  • Lobby oversight

  • Credit and cash payments

  • Safety and security procedures

  • Guest amenities

Certification

CPR

Timeline

Front Desk Agent

Talta Lodge
02.2025 - Current

Ride Operator (Seasonal)

Jiminy Peak Mountain Resort
06.2024 - 08.2024

Patient Registration Specialist

Berkshire Medical Center
05.2024 - 08.2024

Summer Camp Counselor

Town of Randolph
06.2023 - 08.2023

Research and Development Intern

Interprint
04.2022 - 08.2022

Lifeguard

Vermont Technical College
08.2021 - Current

Loader Operator

Whitney's Farm Market
04.2021 - 07.2021

Delivery Driver

FREIGHT YARD PUB
06.2020 - 08.2021

Bachelor of Science (B.S.) - Business Management

Vermont Technical College

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