Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Lyman

Charlotte,NC

Summary

Proven leader in enhancing customer experiences and team performance at Autobell, adept in staff management and conflict resolution. Excelled in fostering positive environments, achieving operational excellence, and improving service quality. Skilled in employee scheduling and customer relations, significantly reducing discrepancies and elevating satisfaction.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Autobell
05.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Front Service Clerk

Publix
04.2016 - 05.2021
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Supported team members during peak hours, ensuring smooth and timely customer service operations.

Education

Bachelor of Arts - Business Management

East Carolina University
Greenville, NC
12-2025

Skills

  • Team leadership
  • Customer relations
  • Staff training and development
  • Staff management
  • Workload management
  • Conflict resolution
  • Employee scheduling
  • Recruiting and interviewing

Timeline

Assistant Manager

Autobell
05.2021 - Current

Front Service Clerk

Publix
04.2016 - 05.2021

Bachelor of Arts - Business Management

East Carolina University

Similar Profiles

CREATE PROFILE
Lucas Lyman