Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Mercer

Puyallup,WA

Summary

Proven to enhance customer satisfaction and efficiency, my tenure at DoorDash showcases my ability to manage multiple priorities and handle them swiftly, embodying reliability in stressful scenarios. With my skills in grocery stocking and cleanliness from Walmart, I excel in fast-paced environments, always aiming to exceed employer expectations.

Overview

5
5
years of professional experience

Work History

Dasher

DoorDash
11.2023 - 10.2024
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Enhanced communication with customers through proactive updates on order status.

Grocery Stocker

Walmart
08.2020 - 09.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Tied together bales of cardboard whenever the leftover cardboard from boxes of grocery would pile up.

Ticket Taker

Worlds Of Fun And Oceans Of Fun
05.2019 - 08.2019
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
  • Maintained accurate records of attendance by diligently scanning tickets at the entrance.
  • Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
  • Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.

Education

High School Diploma -

Winnetonka High School
Kansas City, MO
05-2019

Skills

  • Reliability and punctuality
  • Safety awareness
  • Efficient multitasking
  • Cleaning and sanitizing
  • Product labeling skills
  • Stock rotation guidelines
  • Aisle management
  • Product displays
  • Team player attitude
  • Strong attention to detail
  • Up-selling strategies
  • Pallet jack usage

Timeline

Dasher

DoorDash
11.2023 - 10.2024

Grocery Stocker

Walmart
08.2020 - 09.2023

Ticket Taker

Worlds Of Fun And Oceans Of Fun
05.2019 - 08.2019

High School Diploma -

Winnetonka High School

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Lucas Mercer