Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lucas Millar

Lucas Millar

Marysville,WA

Summary

Hardworking employee enthusiastic about learning the sales department inside and out. It’s a passion I enjoy very much! Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

21
21
years of professional experience

Work History

Sales Representative

Dwayne Lanes CDJR
06.2011 - 06.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met existing customers to review current services and expand sales opportunities.
  • Quoted prices, credit terms and other bid specifications.
  • Maintained current knowledge of evolving changes in marketplace.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.
  • Achieved or exceeded company-defined sales quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Landscape Foreman

Millar Yard Service
Marysville, WA
07.2000 - 06.2015
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Graduated - General

Marysville Pilchuck HS
Marysville, WA
06.2003

Skills

  • Product Merchandising and Distribution
  • Creating Collateral
  • Product Management and Pricing
  • Promotional Campaigns
  • Automotive Knowledge
  • Consulting with Customers
  • Staff Training
  • Revenue Generation
  • Converting Leads
  • Sales Expertise
  • Charitable Donations
  • Post-Sales Support
  • Qualified Lead Generation
  • Persuasive Negotiations
  • Problem-Solving Strengths
  • Quotas and Goals
  • Maintaining Customer Database
  • Negotiation Tactics

Accomplishments

  • Ranked in top 1500 with cdjr in the western sales center included western states along with Hawaii and Alaska. Per year for 6 years
  • Managed selling 20+ automobiles opportunities per month. Most ever was Sept 2021 (37)
  • Ranked #10 or better in 2021 for most new cars in our business center, for 2014-2021

Timeline

Sales Representative

Dwayne Lanes CDJR
06.2011 - 06.2021

Landscape Foreman

Millar Yard Service
07.2000 - 06.2015

Graduated - General

Marysville Pilchuck HS

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Lucas Millar