Lucas Moore

• Conducted on-site assessments to identify and resolve potential workplace hazards, ensuring a safe environment and compliance with safety regulations.
• Collaborated with staff and leadership to address concerns, facilitate transparent communication, and implement solutions.
• Maintained detailed records related to safety and compliance, upholding confidentiality and organizational standards.

• Identified, investigated, and addressed workplace safety issues, supporting a culture of mutual respect and well-being.
• Worked directly with team members to resolve conflicts and promote a just, inclusive workplace culture.

• Conducted building inspections and investigations to ensure compliance with safety and employment regulations.
• Led initiatives to improve communication between staff and management, fostering a culture of transparency and accountability.
• Documented and reported on-site incidents, maintaining strict confidentiality and adherence to privacy standards.

• Trained and coached new employees, emphasizing workplace policies, customer engagement, and conflict de-escalation.
• Led a team of fifteen in a high-traffic environment, handling real-time issues and ensuring a positive, inclusive workplace.
• Addressed and resolved employee and customer concerns promptly, supporting organizational goals.

• Managed store operations and addressed employee and customer issues in a fast-paced, dynamic environment.
• Facilitated face-to-face problem resolution and maintained accurate incident documentation in line with company policy.
• Adapted to emergent on-site needs, demonstrating flexibility and effective prioritization.