Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucas Nguyen

Chattanooga,Tennessee

Summary

Dedicated and driven college student with years of experience in customer service, administrative tasks, and team collaboration. Proficient in maintaining a clean and organized environment, handling cash and credit transactions, and providing exceptional customer service. Possessing strong leadership and mentorship skills, with experience in leading small groups and facilitating group activities. Currently pursuing a degree in Information Sciences.

Overview

3
3
years of professional experience

Work History

Front Store Clerk

Princess Nails And Spa
Chattanooga, Tennessee
08.2021 - 05.2024
  • Greeted customers warmly, managing the front desk and ensuring a positive first impression of the salon.
  • Answered phone calls, scheduled appointments, and confirmed bookings to optimize daily operations and ensure customer satisfaction.
  • Processed payments, handled cash, credit cards, and gift cards accurately, and maintained a clean and organized cash register area.
  • Performed daily cleaning tasks, including sanitizing tools, surfaces, and salon areas to maintain a hygienic and inviting environment.
  • Assisted technicians with preparing workstations and cleaning up after services, ensuring an efficient and smooth workflow.

Camp Counselor/Leader

Search (Religious Retreat for High Schoolers)
Chattanooga, Tennessee
02.2023 - 01.2024
  • Collaborated with a team of counselors to run and setup events according to schedule ensuring smooth daily operations and a meaningful experience.
  • Managed small groups, encouraging open dialogue and creating a safe space for personal reflection and sharing.
  • Acted as a positive role model, promoting teamwork, respect, and inclusivity among participants.
  • Led and facilitated group activities and discussions for participants, fostering a positive and engaging environment.
  • Enhanced communication skills through regular interactions with participants, fellow counselors, and retreat leaders.

Student Volunteer

Erlanger Baroness Hospital
Chattanooga, Tennessee
06.2023 - 07.2023
  • Assisted with administrative tasks at the front desk, including greeting patients, answering phones, and scheduling appointments.
  • Maintained patient confidentiality and handled sensitive information in accordance with HIPAA regulations.
  • Supported office staff with routine tasks, including preparing paperwork, processing forms, and ensuring smooth office operations.
  • Contributed to maintaining a clean and organized environment by performing light cleaning duties in patient waiting areas and staff offices.

Education

Bachelor of Science - Information Sciences

University of Tennessee Knoxville
Knoxville, TN
05-2028

High School Diploma -

Notre Dame High School
Chattanooga
05-2024

Skills

Cleaning & Sanitation Skills

Leadership & Mentorship

Organizational Skills

Customer Service

Teamwork & Collaboration

Languages

English
Native/ Bilingual
Vietnamese
Professional

Timeline

Student Volunteer

Erlanger Baroness Hospital
06.2023 - 07.2023

Camp Counselor/Leader

Search (Religious Retreat for High Schoolers)
02.2023 - 01.2024

Front Store Clerk

Princess Nails And Spa
08.2021 - 05.2024

Bachelor of Science - Information Sciences

University of Tennessee Knoxville

High School Diploma -

Notre Dame High School