Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

Lucas Pehl

Sugar Grove,IL

Summary

Results-oriented professional recognized for delivering outstanding customer service and facilitating smooth operational processes. Skilled in overseeing pro shop activities and tournament coordination, providing valuable strategic insights, and ensuring operational excellence across all responsibilities.Renowned for outstanding communication proficiency and dedication to professionalism, striving to enrich any role with expertise in customer service and evolving financial analysis skills.

Overview

7
7
years of professional experience

Work History

Pro Shop Attendant

VEENKER MEMORIAL GOLF COURSE
AMES, IA
01.2023 - Current
  • Delivered exceptional customer service by assisting clients with merchandise purchases and equipment rentals, ensuring a personalized shopping experience that enhanced customer satisfaction.
  • Handled financial transactions with precision, utilizing point-of-sale systems to process payments, ensuring accuracy in cash handling and accounting, and providing clear documentation to customers.
  • Coordinated and scheduled tee times, managing bookings and resolving scheduling conflicts to ensure smooth operations, highlighting strong organizational and customer service skills.

Caddy

BLACK SHEEP GOLF CLUB
SUGAR GROVE, IL
01.2019 - Current
  • Enhanced client experience by providing personalized support to high-net-worth individuals, ensuring a premium experience through initiative-taking service and tailored recommendations, which strengthened client relationships and trust.
  • Utilized in-depth knowledge of course layout and conditions to offer advice, aiding clients in making decisions that optimized performance—paralleling analytical skills needed in financial decision-making.
  • Engaged with clients in a professional manner, addressing their needs promptly and effectively, showcasing effective communication and critical thinking skills applicable in client-facing finance roles.

Tournament Coordinator - Internship

ILLINOIS JUNIOR GOLF ASSOCIATION
LEMONT, IL
01.2023 - 08.2023
  • Directed planning and management of junior golf tournaments, ensuring effective event scheduling, venue logistics, and registration processes for flawless execution and superior participant experiences
  • Established and enforced tournament formats, rules, and guidelines in partnership with golfers, coaches, and volunteers to uphold fair play and regulatory compliance
  • Monitored and analyzed tournament operations, tracking scores, managing day-of-event activities, and conducting post-event evaluations to identify areas for improvement and enhance the quality of future programs, demonstrating a commitment to continuous improvement and data-driven decision-making.

Education

Bachelor of Science - Finance; Minor in Spanish

IOWA STATE UNIVERSITY IVY COLLEGE OF BUSINESS
AMES, IA
05-2025

Skills

  • Financial analysis
  • Customer engagement
  • Microsoft Office
  • Point-of-sale systems
  • Data-driven decision making
  • Client relationship management
  • Time management

Volunteer Experience

  • Between Friends Food Pantry, SUGAR GROVE, IL, 2013, 2024
  • Food at First, AMES, IA, 2021, 2024

Timeline

Pro Shop Attendant

VEENKER MEMORIAL GOLF COURSE
01.2023 - Current

Tournament Coordinator - Internship

ILLINOIS JUNIOR GOLF ASSOCIATION
01.2023 - 08.2023

Caddy

BLACK SHEEP GOLF CLUB
01.2019 - Current

Bachelor of Science - Finance; Minor in Spanish

IOWA STATE UNIVERSITY IVY COLLEGE OF BUSINESS

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