- Staying active in sports: ultimate frisbee, soccer and tennis
Lucas Prize
Service Industry Professional
Clarksville,MO
Summary
Dedicated service industry professional skilled in managing multiple priorities with positivity. Willingness to take on added responsibilities to meet company mission and goals. Eager to apply leadership skills to provide customers and employees with uplifting service experience. Passionate about team-building and joyful collaboration for creating memorable service experiences.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Residential Painter
Prize Painting
06.2018 - Current
- Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
- Met with clients to discuss color and finish options and other design details.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
Grocery Team Lead
Common Ground Food Co-Op
08.2023 - 01.2024
- Optimized staff scheduling to ensure adequate coverage during peak hours while controlling labor costs.
- Oversaw ordering processes, maintaining optimal inventory levels and minimizing waste through strategic purchasing decisions.
- Resolved customer complaints promptly, maintaining excellent relationships with patrons.
- Managed daily operations of the grocery department, ensuring smooth workflow and timely task completion.
Music Ministry
St. Anselm Parish
09.2017 - Current
- Supported youth minister in meeting spiritual needs while helping leadership team and teens develop sense of belonging.
- Developed programs for holidays and unique events.
- Led and inspired worship team members and guided team in following vision and mission of parish.
- Performed as versatile vocalist and instrumentalist to facilitate prayerful and uplifting worship services.
Shift Leader
Webster Groves Garden Cafe
08.2013 - 05.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cafe Manager
Cafe Ventana
09.2008 - 06.2012
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Education
Bachelor of Arts - Music Composition
Webster University
St Louis, MO 09.2012 - 05.2015
Skills
Inventory management
Interests
Writing and recording original music at home
- Being in nature: camping, hiking, fishing, kayaking, etc
Timeline
Grocery Team Lead
Common Ground Food Co-Op
08.2023 - 01.2024
Residential Painter
Prize Painting
06.2018 - Current
Music Ministry
St. Anselm Parish
09.2017 - Current
Shift Leader
Webster Groves Garden Cafe
08.2013 - 05.2015
Bachelor of Arts - Music Composition
Webster University
09.2012 - 05.2015
Cafe Manager
Cafe Ventana
09.2008 - 06.2012