Lucas Rejman
Reno,NV
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Machine Operator
Triad Plastic Technologies
08.2019 - 01.2020
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Advanced Technical Support Specialist
AT&T Call Center
01.2017 - 05.2018
- Monitored system performance to identify potential issues.
- Supported business development and sales leaders by educating end users on technical systems.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Responded to customer inquiries and provided technical assistance over phone.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
Education
High School Diploma -
Norwalk High School
Norwalk, OH06.2013
Skills
- Materials Management
- Forklift Operation
- Quality Control
- Advanced Tech Support
Certification
- Certified Advanced Tech Support, AT&T - (2017-Present)
Timeline
Machine Operator
Triad Plastic Technologies
08.2019 - 01.2020
Advanced Technical Support Specialist
AT&T Call Center
01.2017 - 05.2018
High School Diploma -
Norwalk High School
- Certified Advanced Tech Support, AT&T - (2017-Present)
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