Lucas Riggins
Yukon,United States
Summary
Detailed Foreman skilled in planning, assigning and directing work tasks. Team-oriented professional with strong commitment to maintaining safe, clean job sites. Dedicated to quality and clear communication.
Overview
8
8
years of professional experience
Work History
Construction Superintendent
Ideal Homes and Neighborhoods
Norman, OK
03.2021 - 01.2025
- Reported to management with project updates and estimated completion dates, noting delay issues.
- Developed and monitored construction schedules to ensure projects were completed on time and within budget.
- Responded quickly when issues arose on-site by evaluating solutions that would minimize delays or additional expenses.
- Communicated regularly with clients throughout the duration of the project in order to keep them informed of progress.
- Reported project progress, site problems and labor status to supervisors.
- Delegated duties to employees based on skillset.
- Supervised projects to uphold schedule requirements and quality demands.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the job site.
- Kept production team moving forward for progress in daily site operations.
- Trained and monitored employees to teach daily tasks and improve performance.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
Customer Service Representative
Daltile Sales Service Center
Oklahoma City, OK
07.2017 - 03.2021
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collected deposits or payments and arranged for billing.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong customer relationships to encourage repeat business.
- Took special orders in person and over telephone, generating additional revenue every month.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided accurate information about products and services to customers.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Construction Superintendent
Oklahome
Edmond, OK
12.2016 - 03.2017
- Reported to management with project updates and estimated completion dates, noting delay issues.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Developed and monitored construction schedules to ensure projects were completed on time and within budget.
- Communicated regularly with clients throughout the duration of the project in order to keep them informed of progress.
- Delegated work to staff, setting priorities and goals.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
Education
Some College (No Degree) - General Studies
Rose State College
Oklahoma City, OKSkills
- Quality assurance and control
- Subcontractor coordination
- Construction management
- Building codes and regulations
- Worksite management
- Change orders management
- Site safety management
- Construction scheduling
- Construction software proficiency
- Subcontractor supervision
- Building codes compliance
Timeline
Construction Superintendent
Ideal Homes and Neighborhoods
03.2021 - 01.2025
Customer Service Representative
Daltile Sales Service Center
07.2017 - 03.2021
Construction Superintendent
Oklahome
12.2016 - 03.2017
Some College (No Degree) - General Studies
Rose State College
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