LUCAS RODRIGUES
Lebanon
Summary
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and work oriented. Bilingual with fluency in Spanish.
Reliable Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Reliable when it comes to translation regarding animal control calls in Spanish and Portuguese and helping native speakers out if they enter the shelter, translating their questions and needs.
Overview
5
5
years of professional experience
Work History
Kennel Attendant
Somerset Regional Animal Shelter
03.2023 - Current
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Increased donation rates by assisting in the successful matching of pets with compatible families.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Hotel Housekeeper
Resident Inn
09.2022 - 01.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Streamlined communication within the housekeeping department, leading to increased efficiency during shift changes and task assignments.
Gas Attendant
Exxon Gas Station
07.2021 - 09.2022
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Facilitated sales of services and goods.
- Addressed customer inquiries with professionalism and knowledge of company policies and procedures.
Sales Representative
CUTCO
01.2021 - 07.2021
- Exceeded sales goals, increased revenue and facilitated sales
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
- Proactively managed client correspondence and recorded all tracking and communications
- Implemented brand marketing and sales campaigns
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results
- Sold over $1000 of Cutco, increasing department revenue and exceeding sales goals
Warehouse Assistant
Great Buffalo Car Upholstery
10.2019 - 03.2021
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Consistently lifted materials weighing as much as 150 pounds
- Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies
- Wrapped pallets in shrink wrap prior to loading
Education
Associate of Arts - Liberal Arts
Raritan Valley Community College
Somerville, NJHigh School Diploma -
North Hunterdon High School
Annandale, NJ06.2019
Skills
- Customer Identification
- Coupon Handout
- Translation
- Verbal and Written Communication
- Customer Engagement
- Attention to Detail
- Employee Development
- Maintaining cleanliness
- Sanitation protocols
Accomplishments
- Successfully helped launch CUTCO.
- Collaborated with a team of 23 in the development of selling CUTCO.
- Resolved product issue through consumer testing.
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
French
Full Professional
Timeline
Kennel Attendant
Somerset Regional Animal Shelter
03.2023 - Current
Hotel Housekeeper
Resident Inn
09.2022 - 01.2023
Gas Attendant
Exxon Gas Station
07.2021 - 09.2022
Sales Representative
CUTCO
01.2021 - 07.2021
Warehouse Assistant
Great Buffalo Car Upholstery
10.2019 - 03.2021
High School Diploma -
North Hunterdon High School
Associate of Arts - Liberal Arts
Raritan Valley Community College
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