Lucas Samaan
Phoenix,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Highly efficient, hardworking, and resourceful. Proven to excel in high-pressure environments, I have significantly enhanced customer satisfaction at The Beverly on Main through exceptional service and teamwork. Skilled in time management and heavy lifting, my ability to multitask while maintaining a keen sense of urgency has consistently boosted team efficiency and client confidence across various roles. My strong work ethic and effective communication skills fostered positive relationships and improved operational efficiency, demonstrating my ability to uplift team performance and guest experience in the environment I am in.
Overview
6
6
years of professional experience
Work History
Food Runner
The Beverly on Main
08.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Golf Caddy
Elgin Country Club
04.2019 - 08.2024
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
Recreational Gymnastics Coach
St. Charles Gymnastics Academy
05.2018 - 08.2024
- Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
- Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.
- Served as a role model for athletes by demonstrating dedication, hard work, and commitment to the sport of gymnastics.
Education
Associate of Arts - Pediatric Nursing
Elgin Community College
Elgin, IL05.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Strong Communication Skills
- Patience and Empathy
- Heavy Lifting
- Safety awareness
- Emotional Support
- Effective Multitasking
- Sense of urgency
- Memory retention
Timeline
Food Runner
The Beverly on Main
08.2024 - Current
Golf Caddy
Elgin Country Club
04.2019 - 08.2024
Recreational Gymnastics Coach
St. Charles Gymnastics Academy
05.2018 - 08.2024
Associate of Arts - Pediatric Nursing
Elgin Community College
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