Lucas Schlegel
Eden,NY
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Bartender
800 Maple Restaurant
Buffalo, NY
11.2023 - 02.2025
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Replenished food items from inventory and rotated ingredients.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server, Host
Pearl Street Grill & Brewery
Buffalo, NY
02.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
Server
LLyod's Tacos
Buffalo, NY
05.2021 - 07.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Entered customer food orders into computer system.
Server
Griffon gastropub
East Aurora, NY
05.2020 - 10.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
College Student
University at Buffalo
Buffalo, NY
08.2020 - Current
- Built positive relationships with professors and assisted with research and innovation.
- Used student resources and asked professors, assistants, dean, and other leaders for support.
- Balanced school with extracurricular activities and built social connections for personal and professional growth.
- Followed school schedules and policies to promote safety and learning.
Education
Bachelor of Arts - Finance
The University of Tampa
Tampa, FL05.2024
Skills
- Team collaboration
- Promotional marketing
- Quality controls
- Menu memorization
- Dining customer service
- Effective customer upselling
- High-volume dining
- Table Bussing
- Price memorization
- Food safety understanding
- Food inspection
- Liquor, wine and food service
- Table setting arrangements
- Point of Sale (POS) system operations
- Special dietary requirements
- Buffet setup and takedown
- Sales Techniques
- Menu knowledge
- Safe food handling
Social Media
Expierence in building social media pages on multi platforms. Focsuing social media posts on promotion, etc
Timeline
Bartender
800 Maple Restaurant
11.2023 - 02.2025
Server, Host
Pearl Street Grill & Brewery
02.2023 - Current
Server
LLyod's Tacos
05.2021 - 07.2022
College Student
University at Buffalo
08.2020 - Current
Server
Griffon gastropub
05.2020 - 10.2021
Bachelor of Arts - Finance
The University of Tampa