Lucas Seeck
North Miami,Florida
Summary
Dynamic customer service professional with a proven track record at Whole Foods Market Inc, excelling in problem-solving and training. Recognized for enhancing customer satisfaction and fostering team collaboration. Bilingual and adept at multitasking, I thrive in fast-paced environments, consistently delivering high-quality service and mentoring team members for success. Constant Growth in every opportunity i been given, taken initiative to help in any area they needed me.
Overview
8
8
years of professional experience
Work History
Customer Service Supervisor
Whole Foods Market Inc
11.2024 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Customer Service Team Trainer
Whole Foods Market Inc
06.2024 - 11.2024
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
Cashier
Whole Foods Market Inc
10.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Color Copy Employee
Color Copy
03.2020 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Handball Coach
Municipalidad De Alta Gracia
03.2017 - 12.2019
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Education
No Degree - Engeneering
Universidad Tecnologica De Cordoba
Cordoba, ArgentinaHigh School Diploma -
Anglo Americano
Alta Gracia, Argentina12-2017
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Training and mentoring
- Customer relations
- Bilingual proficiency
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Supervisor
Whole Foods Market Inc
11.2024 - Current
Customer Service Team Trainer
Whole Foods Market Inc
06.2024 - 11.2024
Cashier
Whole Foods Market Inc
10.2023 - 06.2024
Color Copy Employee
Color Copy
03.2020 - 12.2022
Handball Coach
Municipalidad De Alta Gracia
03.2017 - 12.2019
No Degree - Engeneering
Universidad Tecnologica De Cordoba
High School Diploma -
Anglo Americano
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