Lucas Smith
San Miguel,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Barista
Spearhead Coffee
04.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Harvest Intern
Steinbeck Vineyards And Winery
08.2023 - 10.2023
- Reduced waste during the harvest process by employing proper handling and sorting practices for grapes.
- Demonstrated adaptability by quickly learning new processes and equipment used in various stages of the harvest operation.
- Improved efficiency by actively participating in post-harvest cleanup efforts, ensuring a seamless transition between tasks.
- Increased understanding of winemaking processes by assisting staff in post-harvest activities such as grape processing, fermentation monitoring, and barrel aging.
Shift Supervisor
Starbucks
04.2020 - 03.2022
- Completed store opening and closing procedures and balanced tills.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
Barista
Starbucks
10.2019 - 04.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Education
No Degree - Nutrition And Dietetics
Cuesta College
Paso Robles, CACertified Nutritional Therapy Practitioner - Holistic Health
Nutritional Therapy Association
Olympia, WA08.2023
Skills
- Creative Solutions
- An eye for detail
- Deductive Reasoning
- Managing Operations and Efficiency
- Customer Service Management
- Customer Retention
- Organizational Skills
- Equipment and Store Cleaning
- Valid Food Handlers Certification
- Inventory Supply Monitoring
Timeline
Harvest Intern
Steinbeck Vineyards And Winery
08.2023 - 10.2023
Barista
Spearhead Coffee
04.2022 - Current
Shift Supervisor
Starbucks
04.2020 - 03.2022
Barista
Starbucks
10.2019 - 04.2020
No Degree - Nutrition And Dietetics
Cuesta College
Certified Nutritional Therapy Practitioner - Holistic Health
Nutritional Therapy Association