Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader
Twice Daily
09.2022 - Current
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Completed daily cycle counts to maintain accuracy of records.
Supervisor in Training
Highland Corporation
05.2022 - 09.2022
Achieved operational excellence through consistent monitoring and evaluation of team performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Worked closely with shift manager to solve problems and handle customer concerns.
Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
Shift Leader
CVS Pharmacy
08.2021 - 05.2022
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Observed packing operations to verify conformance to specifications.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Worked flexible hours across night, weekend, and holiday shifts.