Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lucas Stanton

Fayetteville,AR

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction. Mastered first aid and CPR, showcasing strong crisis management skills. Excelled in cross-functional team engagement and effective troubleshooting, significantly improving operational efficiency. Demonstrates exceptional written communication and leadership abilities, committed to delivering high-quality service.

Overview

3
3
years of professional experience

Work History

Lifeguard

Barefoot
Dallas
07.2022 - 08.2023
  • As a lifeguard at the YMCA, my primary responsibility was to ensure the safety of all guests in and around the swimming pool.
  • Additionally, I acquired and consistently upheld proficiency in first responder skills such as First Aid and CPR, enabling me to provide optimal support to individuals in need
  • Monitored safety of guests in and around swimming pool
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Maximized customer satisfaction by greeting pool patrons with courtesy, and resolving issues promptly.
  • Attentively monitored swimmers to identify distress
  • Checked pool and surrounding areas for hazardous conditions
  • Prevented falls near and into the pool by calmly reminding patrons to exercise caution around edges
  • Detailed safety rules and procedures regarding activities for customers and guests.
  • Reduced rescue response times by conducting regular lifeguard drills and training sessions.
  • Improved swimmer safety by consistently enforcing pool rules and regulations
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.

Front of House

Chick-Fil-A
Dallas
12.2020 - 10.2022
  • Collaborated with front of house staff to ensure customer satisfaction and a high-quality dining experience
  • Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
  • Trained and supervised new front of house team members to ensure that all customer service standards were met
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

Team Member

Salata
Dallas
11.2021 - 05.2022
  • Trained and mentored new team members to ensure they quickly learned the required skills and processes
  • Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were balanced at the end of each shift
  • Utilized up-selling and cross selling techniques to increase revenue
  • Adapted quickly to changes in the restaurant environment to provide the best service possible
  • Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
  • Consistently maintained a high level of customer satisfaction by providing friendly, efficient service

Education

Computer Science

University of Arkansas
Fayetteville, AR
05-2027

Skills

  • Effective Time Management
  • Strong Written Communication
  • Cross-Functional Team Engagement
  • Team Leadership
  • Effective Troubleshooting
  • First aid and CPR
  • Engaging Presentation Skills
  • Data analysis techniques
  • System integration techniques
  • AI system integration

References

References available upon request.

Timeline

Lifeguard

Barefoot
07.2022 - 08.2023

Team Member

Salata
11.2021 - 05.2022

Front of House

Chick-Fil-A
12.2020 - 10.2022

Computer Science

University of Arkansas

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Lucas Stanton