Lucas Thurlow

In the process of finalizing the development of my first invention. I have been focused on securing a patent, sourcing materials and funding.

• Organize thousands of meals specific to each customer and delivered to multiple destinations within a tight time frame.
• Developed strong teamwork skills to enhance efficiency and productivity.
• Initiated processes to increase productivity.
• Developed a new method to increase safety and efficiency.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Navigated efficiently through various routes for timely food deliveries.
• Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.

• Ensured adherence to quality standards through rigorous inspection of final products before packaging.
• Labeled, recorded, and inspected packaging to prepare for shipment or storage.
• Collaborated effectively with cross-functional teams to resolve packaging and shipping issues promptly.

• Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
• Handled guest complaints professionally and diplomatically, leading to positive resolutions and repeat business.
• Maximized quality assurance by completing frequent line checks.