Lucas Tremmel

Sales Associate

Wal-Mart Supercenter

06.2012 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Solved customer challenges by offering relevant products and services.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Increased customer loyalty with personalized shopping experiences and attentive service.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Resolved customer complaints with patience and understanding, restoring customer confidence.