Lucas Urbina
Orlando
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix Grocery Store
11.2021 - 03.2024
- Managed multiple tasks in high-volume environment.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Associate of Arts - Computer Science And Programming
Valencia College
12.2025
Skills
- Professional Demeanor
- Customer Engagement
- Excellent Communication
- Merchandising understanding
- Accuracy and efficiency
- Store maintenance
- Listening skills
Timeline
Front Service Clerk
Publix Grocery Store
11.2021 - 03.2024
Associate of Arts - Computer Science And Programming
Valencia College
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