Lucas Wachnicki
Centereach,NY
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Store Associate - Grocery
Whole Foods Market Inc
11.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Cashier Trainer
Panera Bread
08.2021 - 11.2022
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Liberty University
Lynchburg, VA01.2024
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Inventory Control
- Time management mastery
- Interpersonal relationship building
Timeline
Store Associate - Grocery
Whole Foods Market Inc
11.2022 - Current
Cashier Trainer
Panera Bread
08.2021 - 11.2022
High School Diploma -
Liberty University