Lucas Webb
Summary
With a positive attitude and a strong willingness to learn and grow in a coffee-making environment, I bring a keen attention to detail and a commitment to mastering coffee brewing techniques. Ready to utilize and further develop customer service and beverage preparation skills in the desired position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coffee Maker
Dunkin' Donuts
Hampton Cove, AL
09.2021 - Current
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Trained new employees on proper brewing methods, equipment usage, and company policies.
- Consistently met or exceeded sales targets through effective cross-selling of complementary products such as pastries and merchandise items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Implemented creative marketing strategies to attract new customers and increase brand awareness.
- Conducted weekly tastings to enhance team''s knowledge of different coffee beans varieties ultimately improving their ability to make informed recommendations to customers.
Taco Bell Crew Member
Tacala (Taco Bell)
Yukon, OK
05.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Stocking and Unloading
Walmart
Huntsville, AL
01.2021 - 05.2023
- Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
- Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
- Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
- Ensured compliance with company policies and industry regulations during all unloading operations.
- Streamlined the unloading process, leading to faster turnaround times and increased customer satisfaction.
- Collaborated closely with other department supervisors to ensure seamless integration of operations across the facility.
Dietary Aide
South Hampton Nursing and Rehabilitation Center at the Cove
Owens Cross Roads, AL
02.2022 - 05.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
12 grade -
Madison County Virtual Academy
Huntsville, AL05-2023
Skills
- Menu development
- Espresso preparation
- Problem-solving abilities
- Teamwork and collaboration
- Dining room maintenance
- Speedy and efficient
- Coffee brewing
- Coffee and tea expertise
- Espresso machine operations
- Hospitality and accommodation
- Menu design
- Sandwich preparation
- Smoothie making
- Up-selling
- Food running
- New hire training
- Safe food handling practices
- Food preparation
- Cash handling
- Opening and closing duties
- Order taking
- Cash register operation
- Coffee roasting
- Cold brew technique
- Moka pot usage
Accomplishments
- Memorized ingredients and recipes for 20 specialty drinks.
- Supervised team of 8 staff members.
- Redesigned coffee menu for improved readability.
- Served individually made coffee drinks to over 300 customers daily.
- Developed a wellness research project related to vegetarian and vegan diets.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Driver's License
Languages
English
Full Professional
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Learning new cooking techniques and expanding my culinary skills
- I participate in low-impact exercises to strengthen core muscles
- Volunteering at community kitchens and food-related charities
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Offering time and support to shelters for the homeless, women, and animals
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Taco Bell Crew Member
Tacala (Taco Bell)
05.2024 - 09.2024
Dietary Aide
South Hampton Nursing and Rehabilitation Center at the Cove
02.2022 - 05.2023
Coffee Maker
Dunkin' Donuts
09.2021 - Current
Stocking and Unloading
Walmart
01.2021 - 05.2023
12 grade -
Madison County Virtual Academy