Lucas Webb
Summary
With a positive attitude and a strong willingness to learn and grow in a coffee-making environment, I bring a keen attention to detail and a commitment to mastering coffee brewing techniques. Ready to utilize and further develop customer service and beverage preparation skills in the desired position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coffee Maker
Dunkin' Donuts
09.2021 - Current
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Trained new employees on proper brewing methods, equipment usage, and company policies.
- Consistently met or exceeded sales targets through effective cross-selling of complementary products such as pastries and merchandise items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Implemented creative marketing strategies to attract new customers and increase brand awareness.
- Conducted weekly tastings to enhance team''s knowledge of different coffee beans varieties ultimately improving their ability to make informed recommendations to customers.
Taco Bell Crew Member
Tacala (Taco Bell)
05.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Stocking and Unloading
Walmart
01.2021 - 05.2023
- Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
- Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
- Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
- Ensured compliance with company policies and industry regulations during all unloading operations.
- Streamlined the unloading process, leading to faster turnaround times and increased customer satisfaction.
- Collaborated closely with other department supervisors to ensure seamless integration of operations across the facility.
Dietary Aide
South Hampton Nursing and Rehabilitation Center at the Cove
02.2022 - 05.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Education
12 grade -
Madison County Virtual Academy
Huntsville, AL05-2023
Skills
- Menu development
- Espresso preparation
- Problem-solving abilities
- Teamwork and collaboration
- Dining room maintenance
- Speedy and efficient
- Coffee brewing
- Coffee and tea expertise
- Espresso machine operations
- Hospitality and accommodation
- Menu design
- Sandwich preparation
- Smoothie making
- Up-selling
- Food running
- New hire training
- Safe food handling practices
- Food preparation
- Cash handling
- Opening and closing duties
- Order taking
- Cash register operation
- Coffee roasting
- Cold brew technique
- Moka pot usage
Accomplishments
- Memorized ingredients and recipes for 20 specialty drinks.
- Supervised team of 8 staff members.
- Redesigned coffee menu for improved readability.
- Served individually made coffee drinks to over 300 customers daily.
- Developed a wellness research project related to vegetarian and vegan diets.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Driver's License
Languages
English
Full Professional
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Learning new cooking techniques and expanding my culinary skills
- I participate in low-impact exercises to strengthen core muscles
- Volunteering at community kitchens and food-related charities
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Offering time and support to shelters for the homeless, women, and animals
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Taco Bell Crew Member
Tacala (Taco Bell)
05.2024 - 09.2024
Dietary Aide
South Hampton Nursing and Rehabilitation Center at the Cove
02.2022 - 05.2023
Coffee Maker
Dunkin' Donuts
09.2021 - Current
Stocking and Unloading
Walmart
01.2021 - 05.2023
12 grade -
Madison County Virtual Academy
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