Lucas Wright
Williamsburg,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
PAPC Counselor
RegaloRx
07.2024 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Contributed to positive teamwork dynamics by offering assistance when needed and participating actively in team discussions regarding patient care strategies.
- Assisted patients in navigating complex insurance systems to secure financial assistance or coverage for necessary treatments and medications.
- Screened patients for financial assistance and aided in preparing required funding documents.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Reduced financial barriers for patients, identifying eligibility for charity care and other financial assistance programs.
Adherence Care Navigator Tier 2
AdhereHealth
07.2022 - 07.2024
- Reached out to doctors and healthcare providers to inquire about orders.
- Counseled patients on health maintenance through lifestyle modifications and medications.
- Educated and counseled patients and caregivers on medication usage, disease management and diagnoses.
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Maintained professional relationships with healthcare providers.
- Identified patient needs and desires and communicated to healthcare professionals.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
- Notified physicians whenever patient assessments revealed issues or problems.
- Confirmed patients received necessary support services such as medical care, housing and public benefits.
Pharmacy Technician
Wal Mart
05.2021 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Technician
Emory University
09.2018 - 05.2021
- Restocked shelves and prepared expired drugs for return
- Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock
- Reviewed and monitored patient medication files and lab data in hospital setting
- Dispensed drugs in hospital environments
- Assist in the medication distribution and supplies to nursing stations
- Calculating charges for all dispensed medication and equipment to hospital patients
- Preparing sterile products such as IV solutions, irrigations, epidurals, prefilled syringes etc
- Entering medication orders into the pharmacy information system
- Training of newly hired trainees
- Assist in the ordering and properly storing medication and in the maintenance of inventory
- Assisting pharmacists to ensure that all orders are processed, dispensed and delivered promptly
Pharmacy Technician
Wal Mart
05.2015 - 05.2021
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Established and updated patient profiles, including lists of medications and insurance details
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
- Communicated with insurance companies for billing purposes
- Placed orders for out of stock medications to ensure patients received their prescriptions on time
- Received, reviewed, dispensed, and labeled over 300 prescriptions daily with expert accuracy.
Pharmacy Technician
CVS Pharmacy
08.2010 - 08.2013
- Completed practicum at CVS Pharmacy and subsequently offered enrollment in formal training program followed by full-time employment
- Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists
- Use the pharmacy's proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Education
Information Technology Technical Diploma - Computer
National College of Business And Tech-Lexington
Lynchburg, VA06.2011
Skills
- Dispensing Medications
- Cash Register Operations
- Prescription Filling and Labeling
- Equipment Cleaning and Maintenance
- Data Entry
- Chemical Handling
- Answering and Routing Calls
- Customer Service
- Medication Storage and Labeling
- Appointment confirmation
- Problem resolution
- Flexible schedule
- Reliable & trustworthy
- Active listening
Timeline
PAPC Counselor
RegaloRx
07.2024 - Current
Adherence Care Navigator Tier 2
AdhereHealth
07.2022 - 07.2024
Pharmacy Technician
Wal Mart
05.2021 - 07.2022
Pharmacy Technician
Emory University
09.2018 - 05.2021
Pharmacy Technician
Wal Mart
05.2015 - 05.2021
Pharmacy Technician
CVS Pharmacy
08.2010 - 08.2013
Information Technology Technical Diploma - Computer
National College of Business And Tech-Lexington
Similar Profiles
Raquel AndersonRaquel Anderson
Care Coordinator at RegaloRxCare Coordinator at RegaloRx
Char-Les KingChar-Les King
PAP counselor Data entry at RegaloRxPAP counselor Data entry at RegaloRx
Char-les KingChar-les King
PAP counselor Data entry at RegaloRxPAP counselor Data entry at RegaloRx
Krystle ShermanKrystle Sherman
Kids Ministry Director at GracePointe ChurchKids Ministry Director at GracePointe Church
Blake HardingBlake Harding
Manager at Taco BellManager at Taco Bell