Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
Veterans Health Administration VHA
Greenville, SC
10.2019 - Current
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Restocked shelves with new supplies of medications as needed.
Provided education materials about medications to patients upon request.
Organized work areas so that everything was easily accessible when needed.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Verified prescriptions and drug labels, documents and packages.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Interpreted and processed medication orders under supervision of pharmacist.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Prepared compound medications under the supervision of a licensed pharmacist.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Monitored prescription refill requests and communicated with patients regarding their status.
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Ensured compliance with state and federal pharmacy laws and regulations.
Performed regular medication audits to ensure compliance with regulatory standards.
Managed medication inventory, including ordering and restocking medications as necessary.
Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Assisted pharmacists in filling prescription orders accurately and efficiently.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Cleaned and maintained equipment or work areas according to prescribed methods.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Maintained proper storage and security conditions for drugs.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Automation Pharmacy Technician
Veterans Health Administration VHA
Columbia, SC
03.2015 - 10.2019
Performed preventive maintenance on automated systems and equipment to ensure optimal performance.
Created detailed documentation for automation processes and procedures.
Troubleshot and resolved issues with automated systems, including mechanical, electrical, and software components.
Installed new automation systems according to manufacturer specifications.
Calibrated sensors and other components used in automated systems to optimize accuracy and reliability.
Trained operators on how to use automated equipment safely and effectively.
Worked with vendors to procure necessary replacement parts when required by an automation system repair project.
Configured network connections between multiple devices used in an automated system setup.
Repaired robotic equipment and performed troubleshooting to resolve robotic system issues.
Clinical Pharmacy Technician
Veterans Health Administration VHA
Rochester, NY
03.2012 - 11.2014
Provided technical assistance to pharmacists during the preparation of sterile products using aseptic technique.
Performed quality assurance activities such as evaluation of expired medications for return or disposal.
Assisted pharmacists in providing pharmaceutical care services to patients including medication reconciliation and therapeutic interchanges.
Answered telephones and responded to inquiries from patients, healthcare providers, pharmacies, insurance companies and other customers.
Processed prescriptions accurately by verifying physician orders against patient profiles.
Entered data into computer systems to maintain accurate records of medications prescribed and dispensed.
Labeled containers with correct information such as patient name, directions for use, date filled .
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Enhanced pharmacy efficiency by developing and implementing organizational systems.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Answered telephones to respond to questions or requests.
Pharmacy Technician
Veterans Health Administration VHA
Rochester, NY
08.2009 - 03.2012
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Assisted pharmacists in compounding sterile products according to state regulations.
Managed filing of prescriptions, both electronically and manually.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Restocked shelves with new supplies of medications as needed.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Provided education materials about medications to patients upon request.
Assisted in training new employees on pharmacy procedures.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Prepared compound medications under the supervision of a licensed pharmacist.
Monitored prescription refill requests and communicated with patients regarding their status.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Assisted pharmacists in filling prescription orders accurately and efficiently.
Answered telephones to respond to questions or requests.
Cleaned and maintained equipment or work areas according to prescribed methods.
Senior Social Worker Caregiver Support Program at Veterans Health Administration VHASenior Social Worker Caregiver Support Program at Veterans Health Administration VHA